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03/01/2021

STIHL launches learning management system

Kenneth Clark
Editor in Chief
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STIHL Inc. launched the STIHL iCADEMY learning management system. The new and improved free web-based training platform primarily designed for independent STIHL Dealers and their employees, is also accessible for vocational training. The enhanced platform boasts over 350 courses, covering a range of topics from safety and maintenance training to new product features and benefits. 

"We believe it is important to offer our network of more than 10,000 STIHL Dealers the tools and training resources they need to sell and service STIHL products. That's why we offer hundreds of online technical and sales training courses in addition to several levels of in-person training options as part of our STIHL MasterWrench Service program," said Jennifer Harr, STIHL Inc. sales training supervisor. "Our founder, Andreas Stihl, believed that a chain saw is only as good as the service that comes with it. This program helps STIHL Dealers deliver on that promise to their customers.”

The new training platform makes it easier for users to enroll in courses, monitor progress and unlock different levels of the STIHL MasterWrench Service program. Specific curriculums are assigned based on the user’s job title. Since its launch last year, more than 690,000 training courses were completed, a 40% increase over the previous year. 

In an effort to help foster the next generation of skilled trade workers, STIHL also offers vocational schools curated content within the STIHL iCADEMY training catalog for instructional purposes. Today more than 720 vocational schools across the country have access to these free tools and resources to support their instructional programs.

Vocational school instructors and students alike can include their STIHL iCADEMY® course and curriculum completions on a resume for future employment opportunities – whether at a STIHL Dealer or otherwise.

STIHL Dealer employees can contact their territory manager for more information. Vocational instructors interested in the platform can request access here: www.STIHLiCADEMY.com.