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Dealers optimize workforce management

Several Ace dealers have signed on with cloud-based Deputy software to simplify their business.

BY HBSDealer Staff

The Deputy workforce management system is designed to streamline operations and optimize workforce management practices. It’s now in use at several Ace Hardware locations, Deputy announced.

“Deputy has really improved the way we operate our store,” said Bobby Heuser, owner of Heuser Ace Hardware store in Bluffton, S.C. “When we opened in 2015, we made it our goal to provide the best customer service and to operate in the most efficient way possible. Deputy allows us to achieve this by simplifying management tasks including scheduling and payroll to free up important time to better serve our customers. Deputy is everything we need it to be.”

Heuser Ace Hardware was named a Stihl Hardware All-Star by HBSDealer in 2017.

Deputy, based in Atlanta, says its system is cloud-based and a user-friendly platform enabling companies of all sizes, including co-op businesses like Ace Hardware, to tackle the multifaceted tasks of managing an hourly workforce.

Software features include mobile clocking in and out capabilities, scheduling, meal and break compliance, task tracking, and performance management tools.

“I used to spend up to eight hours a week creating my staff’s schedules,” said Darrell Moseley, owner of the Ace Hardware Hillyard store in North Spokane, Wash. “Now, with Deputy’s integrated timesheet and scheduling feature, this previously laborious task only takes a couple hours, leaving my time open to pay attention to other critical mattes – bettering our store’s performance.”

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Eye on Retail: Home Depot reportedly adding lockers for online order pickup
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Eye on Retail: Home Depot reportedly adding lockers for online order pickup

The nation’s largest home improvement retailer is making it even easier for customers to pick up their online orders.

BY HBSDealer Staff

The nation’s largest home improvement retailer is making it even easier for customers to pick up their online orders.

The Home Depot is installing lockers that will securely store customers’ online orders until they are ready to pick them up, according to USA Today.

When customers arrive in-store to pick up their online order, they will be directed to rows of orange boxes located at the front of the store. They will unlock a designated locker, and retrieve their order, all without employee assistance, according to USA Today.

With 45% of Home Depot’s online orders picked up at stores, the lockers will “simplify that process by providing customers with the convenience of self-service and time savings,” Home Depot spokeswoman Lana Johnston said in the report.

To read more, click here.

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ABC Supply expands in Southern California

ABC Supply has acquired G & F Roof Supply of Anaheim, Calif.

BY HBSDealer Staff

Roofing and building products distribution giant ABC Supply has acquired the assets of G & F Roof Supply, Inc., a three-unit distributor roofing distributor in California.

Based in Anaheim, Calif. Calif., G & F also operates locations in Whittier and Gardena. Terms of the deal were not disclosed.

The acquisition will increase ABC Supply’s footprint in the largest metropolitan market on the West Coast and allow the company to build stronger relationships with local contractors, the company said in a statement.

Current G & F Roof Supply associates will continue to work at the locations, providing a seamless transition for customers.

“The G & F Roof Supply team has built a great reputation among Los Angeles and Orange County area contractors,” said Matt Cooper, vice president of ABC Supply’s West Region. “We look forward to welcoming contractors who have been working with G & F Roof Supply and providing them the products and service they need to get their jobs done.”

Last month, ABC Supply opened a 4th location in the San Diego market. Overall, the company operates more than 30 locations in California including six new openings in the past year.

Based in Beloit, Wis., ABC Supply operates more than 700 locations nationwide.

 

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