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Dealers optimize workforce management

Several Ace dealers have signed on with cloud-based Deputy software to simplify their business.

BY HBSDealer Staff

The Deputy workforce management system is designed to streamline operations and optimize workforce management practices. It’s now in use at several Ace Hardware locations, Deputy announced.

“Deputy has really improved the way we operate our store,” said Bobby Heuser, owner of Heuser Ace Hardware store in Bluffton, S.C. “When we opened in 2015, we made it our goal to provide the best customer service and to operate in the most efficient way possible. Deputy allows us to achieve this by simplifying management tasks including scheduling and payroll to free up important time to better serve our customers. Deputy is everything we need it to be.”

Heuser Ace Hardware was named a Stihl Hardware All-Star by HBSDealer in 2017.

Deputy, based in Atlanta, says its system is cloud-based and a user-friendly platform enabling companies of all sizes, including co-op businesses like Ace Hardware, to tackle the multifaceted tasks of managing an hourly workforce.

Software features include mobile clocking in and out capabilities, scheduling, meal and break compliance, task tracking, and performance management tools.

“I used to spend up to eight hours a week creating my staff’s schedules,” said Darrell Moseley, owner of the Ace Hardware Hillyard store in North Spokane, Wash. “Now, with Deputy’s integrated timesheet and scheduling feature, this previously laborious task only takes a couple hours, leaving my time open to pay attention to other critical mattes – bettering our store’s performance.”

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