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50 years and perfect attendance

BY HBSDealer Staff

Mansfield Plumbing is tipping its hat to one of its longest-standing employees.

Ron Kline will celebrate his 50th work anniversary on Jan. 30, during which he has maintained a perfect attendance record.

Kline joined the company as a clean-up person at the Perrysville, Ohio, manufacturing facility when he was 20 years old.

He then spent 18 years as an inspector/grader of sanityware products fresh from the kiln.

"I checked for cracks and blemishes to make sure the quality was there for each and every piece that went out the door," he said. "About 32 years ago I decided to try driving a truck. That's been a terrific job because I've been able to make deliveries to every state east of the Mississippi River. Nowadays I mostly deliver to our customers in Ohio and shuttle product from our plant to the warehouse. I'm happy meeting with our customers and interacting with all the Mansfield people."

At the moment, he says, he has no plans to retire, though he also owns a family farm.

"I enjoy the people and what I do, so why should I consider retiring?" said Kline. "This company has been a great place to have a career and it's been good to my entire family.

Kline's son, daughter and brother are also currently working at Mansfield, in addition to two other brothers who recently retired from the company. According to Kline, his family has contributed about 220 years of service.
           
"We wish we could clone Ron," said president Jim Morando. "He shows up every day and throughout the entire day he is committed to being part of the solution."
      
"I'm basically a happy, healthy person which has allowed me to work so long without a sick day," said Kline. "I'm very blessed. With 38 grandchildren there are lots of family activities to get involved in, so it keeps me busy. But retirement isn't even an option … I really enjoy my job and working for Mansfield is a huge part of my life."

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MAX USA promotes Bruce Imig

BY HBSDealer Staff

Construction tool manufacturer MAX USA has promoted Bruce Imig to Midwest regional VP sales.

Imig has been with MAX as a regional sales manager since March 2008. In the seven years since, he has built up a track record of growth in his territory, which spans 18 states.

He also currently manages two regional sales executives and a field specialist.

Imig lives with his family in McKinney, Texas.

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Empire Today gets its first retail store

BY HBSDealer Staff

Empire Today — more commonly known as Empire Carpet — has officially moved into the brick-and-mortar retail arena with the launch of its first-ever retail stores in Washington, D.C. and Long Island.

For years, the company built its brand of carpet services and promoted its 800-number with a distinctive jingle — "Eight hundred, five, eight, eight, two, three hundred, Empire. The phone number remains in use. 

Empire will be hosting grand opening events at both locations featuring food, music and ribbon-cutting ceremonies. There, guests can tour the stores, see demonstrations of flooring technologies and enter for a chance to win the Grand Store Opening Sweepstakes: a $5,000 flooring makeover.

Its reasons for setting down roots were, however, based on research, the company said.

The carpet and flooring company said it came across a significant amount of dissatisfaction among consumers who shopped for flooring in retailing stores — namely, they felt that home improvement stores lacked expertise, had a slow process and were unclear on pricing.

According to Empire, the new stores will attempt to solve these pain points with the inclusion of personal flooring specialists that will guide customers from start to finish, a store design that groups similar products according to budget, all-inclusive, transparent pricing that reflects the cost of flooring, padding and materials, and installation, and more.

Customers who aren't satisfied with their flooring can also receive free replacement flooring of equal or lesser value within 30 days of the last installation date.

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