Meet the 2023 STIHL Hardware All Stars: Conn., Del., Fla.
Here are the next three in the latest class of STIHL 2023 Hardware Store All Stars that represent community-oriented, customer-focused, high-performance hardware-and-building-supply retailing at its finest. From each of the 50 states, HBSDealer recognized an All-Star performer.
You can read about all 50 honorees here in the digital issue of HBSDealer. Additionally, HBSDealer.com will highlight a handful of honorees one batch at a time. This year’s superstar performers from Connecticut, Delaware and Florida are featured below.
Connecticut
A staple of the beach community, father and son owners are Chuck Berger, Sr., and Charlie Berger. They just built a new facility behind what is now the original store, increasing square footage from 5,000 to 20,000. “My dad started the business in 1966 with an emphasis on power equipment, but he was determined to be the one-stop-shop for all hardware needs in the Southbury area and always investing in the community,” said Charlie.
Delaware
This True Value hardware store has been servicing two communities since 2008. They offer a customer friendly, relaxed shopping environment. At Community Hardware their slogan is “Let us help you do it right,” and their staff is always there to help customers find what they need or offer advice to help them get projects done. One customer on social media said it all: “If they don’t have it … you don’t need it.” They even sell fishing rods and reels.
Florida
Their mantra is: “Get in, get help, get it done.” They specifically accommodate first time customers, providing them a gift bag with coupons and products during their visit. The Do it Best dealer is perfectly situated at a crossroads for folks traveling across the panhandle on I-10. The store is called a “must-see destination” in guidebooks. Customers are encouraged to place a push pin on the store’s world map showing how far they’ve traveled.
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Special thanks to STIHL for its support of the ALL-STAR project. (Note: Not all honorees are STIHL dealers.)
