Poll results: Recruitment vs. retention

There’s a clear preference when it comes to addressing the labor shortage.

According to data released by the government of the United States, a record number of people (more than 4.5 million) left their jobs voluntarily in November of 2021. Clever headline writers have a term for that societal trend: the great resignation.

Note: the number of workers leaving their jobs voluntarily has declined since then. But across industries, workers continue to leave their jobs more frequently than they did before the pandemic

No one wants to cut back services, cut back operating hours or cut back sales. So there seems to be two major approaches to dealing with the labor shortage in the hardware and building supply industry: Emphasize recruiting, and emphasize retention.

Source: HBSDealer poll question. (n=125)

Of course, all companies perform duties related to both concepts, they’re always recruiting and always retaining. But our readers were asked to pick one, and there’s a clear preference.

Click on the above chart to add your vote to the survey. Also, send us a note about your recruitment or retention efforts. Write us at [email protected]

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