Poll results: Crime and retail

Is it time to do something about rising crime?
shoplifting sign

Organized retail crime cost the retail industry almost $100B in 2021, according to the National Retail Federation. And there is no shortage of opinions suggesting the problem is getting worse.

Target reported a 50% increase in shoplifting incidents last year, accounting for a whopping $400 million in losses. Walmart CEO Doug McMillan said theft is higher than its historic levels.

Lowe’s has tested a program to fight crime through a technology it calls “Project Unlock.” The crime-fighting system activates power tools – automatically -- when they’re purchased fair and square at the point of sale. Otherwise, they remain deactivated, and useless to thieves.

Meanwhile, videos of smash-and-dash robberies are proliferating online as retailers of all stripes balance safety, security, shop-ability and , of course, profitability.

Against that backdrop, here’s the lates survey, and results:

To what extent is your business stepping up its theft-prevention measures?

Source: HBSDealer poll question. (n=91)

Click on the image above to participate in the survey. Or, send your crime-related comments to [email protected]