Tractor Supply says remaining open is essential

The retailer says it will continue to provide essential products including animal feed, pet food, medicine, and hardware.

BY HBSDealer Staff

Tractor Supply Company announced it will remain open and is taking actions as an “essential, needs-based retailer” in response to the coronavirus crisis.

The Brentwood, Tenn.-based farm and ranch retailer said that it remains committed to providing customers with animal feed, pet food, livestock and pet medicines, agricultural supplies, and heating fuel, along with hardware and maintenance supplies.

Starting on March 22, Tractor Supply locations will be open from 8 a.m. to 6 p.m., Monday through Saturday, and 9 a.m. to 6 p.m. on Sunday, until further notice.

“We are in unprecedented times, and our customers’ ability to take care of their families, property and animals remains essential,” said Hal Lawton, Tractor Supply president and CEO. “We know that our customers count on us to help take care of their family, land, animals and pets.”

Lawton noted that, as the largest seller of bagged livestock and equine feed in the U.S., along with significant companion animal food sales, “our customers view Tractor Supply as critical to feeding and caring for their animals and pets, just as the grocery store is to their families’ needs.”

The company, with 1,844 locations in 49 states, is continuing its “Buy Online, Pickup in Store” option, allowing customers to grab their orders within one hour. Tractor Supply said the policy also ensures that products are in stock and ready to go before a customer makes a trip to the store. In the meantime, stores are conducting extra daily cleanings.

Tractor Supply is extending its paid sick leave for full-time and part-time team members affected by illness. Beginning last week, all team members can receive up to an additional two weeks of paid sick leave.

Team members who self-report contagious, flu or COVID-19 symptoms that keep them out of work; are part of a mandated or self-imposed quarantine; are impacted by the temporary closing of a location due to the outbreak; or have a confirmed case of COVID-19 will continue to be paid during that time.

“As always, health and safety are our top priority, and our team members continue to be passionate about serving our customers,” Lawton said. “With this extension of paid sick leave, we want to take care of our team members, so they, in turn, can take care of our customers.”

Tractor Supply Company also 180 Petsense stores in 26 states.


(The lastest HBSDealer Poll Question asks if hardware and home improvement stores are essential and need to remain open during the coronavirus situation. The poll can be taken here.)



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S.D says:
Apr-01-2020 10:32 am

We love our jobs at Tractor Supply Co. and we especially love our farmers, HOWEVER, something MUST be done about these walk-ins who come in with their entire families just for socialization and maybe some Birdseed. It is of our opinion that the residents here in Van Buren County are not taking Covid19 seriously enough. No matter the precautions taken, we cannot stop the kids from licking the carts and coughing throughout the store. Thank you for your prompt attention to this matter. Behalf of, Paw Paw TSC Employees

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