Flashback Friday: The Golden Rule ‘Q’
The Feb. 8, 1988 issue of National Home Center News, the forerunner of HBSDealer, recognized the efforts of Portland, Maine-based distributor Emery-Waterhouse to launch a “store of the future.”
The Golden Rule “Q” program – “Q” stands for quality” – targeted individual or family owned lumber-yards wishing to remodel or build a new store. In launching the program, Emery-Waterhouse laid claim to the distinction of “first independent distributor to offer its lumberyard dealers a store of the future.”
Timber Mart was the first to sign up. The single-unit dealer in Seabrook, N.H., saw sales increase 24% since it opened its new, 40,000 sq. ft. store in late 1987. The photo above reveals warm colors, a racetrack layout and tall fixtures.
Here’s how Ron Johnson, the company’s Q-program fixtures and fittings manager, described it: “It’s of paramount importance to address the contractor business as well as enhancing the DIY.”
“I was mesmerized by the home center concept and increasing margins,” said Fred Stiles, president of Timber Mart. “But I’m the single owner and wear 12 hats and didn’t have time to spend on the new project.”
In 2000, Timber Mart transformed its business model to focus exclusively on kitchen, bath and floor covering. The brand didn’t last long after that.
As for the distributor Emery-Waterhouse, the company was acquired by Ace Hardware Corp. in 2014.
Do you remember the Q program? Let us know at [email protected]
HBSDealer’s Throwback Thursday is sponsored by Schaffer Associates, a national management consulting firm specializing in executive search and organizational strategies for the hardware, home improvement, building materials, and consumer products industries. As the premier management consulting firm serving the industry, we help build organizations and leadership teams that foster corporate growth and success well into the future. Contact us at SchafferAssociates.com.
HBSDealer Stock Watch: Tuesday’s ticker
|Hardware and building supply stocks experienced another mixed day on Wall Street on Tuesday. There were more winners than losers, but just slightly — 16 of the 30 stocks tracked finished higher. The biggest movers were BXC (down 4.15%) and HBP (down 6.74%).|
|BLDR (Builders FS)||18.38||+0.22%|
|BMCH (BMC Stock)||20.95||-0.48%|
|CENT (Central Garden)||44.54||+2.27%|
|DE (Deere & Co.)||140.24||-0.65%|
|HD (Home Depot)||193.62||-0.21%|
|LL (Lumber Liquidators)||24.64||+2.45%|
|SMG (Scotts Miracle-Gro)||83.75||+0.32%|
|TSCO (Tractor Supply)||76.13||+0.51%|
|UFPI (Universal Forest)||37.35||+0.73%|
84 Lumber names Operation Appreciation winners
The pro dealer awards 4 U.S. Army veterans with store credits of $8,400.
84 Lumber held its third annual Operation Appreciation contest this past May and received dozens of nominations from across the country.
The contest offered an $8,400 store credit to three military members or families in need of building supplies and ran throughout May in honor of Military Appreciation Month. Thanks to donations from company employees, a fourth winner was selected this year.
The idea to recognize a fourth winner came from Mark Mollico, western office director at 84 Lumber. In a memo he wrote to his colleagues, Mollico emphasized and praised the company’s willingness to support those in need.
Following the example of owner and President Maggie Hardy Magerko, Mollico challenged associates to go above and beyond for a good cause. Within just a few weeks, $8,400 had been raised.
“I was beyond proud of our associates who donated funds for an additional Operation Appreciation winner,” said Mollico. “That tremendous teamwork will give another military family some peace of mind.”
84 Lumber’s Marketing team, along with Mollico and other associates, helped choose this year’s winners:
Ken Drombosky – Army veteran from Boardman, Ohio: While undergoing treatment for a fractured back in 1968, Ken Drombosky was drafted into the Army and sent to Vietnam, where he led an infantry platoon with the First Air Cavalry. He was eventually diagnosed with cancer after frequent exposure to Agent Orange, a powerful herbicide that was used by U.S. military forces in Vietnam. He also copes with hearing loss and PTSD.
Drombosky is considered to be fully disabled and is a member of the Disabled American Veterans organization in Austintown, Ohio. Despite his struggles, he continues to focus on the positives in his life.
“There are many members [of the organization] who are a lot worse than me,” he said. “I have a loving and supportive family and I have a full life.”
He and his wife plan to use their $8,400 for various projects around their house, starting with repairing the plumbing in their basement bathroom.
Casey Nally — Army veteran from Winslow, Ind. After 9/11, many men and women felt a strong desire to join our armed forces. Casey Nally was one of them. In the years following the tragedy, Nally served three combat tours with the Army — two in Iraq and one in Afghanistan. He was injured twice in Iraq while on different deployments and subsequently received two Purple Hearts. He also battled cancer while in the service.
Nally now suffers from extreme PTSD and anxiety yet still manages to put others first, starting with his 9-year-old son Logan. Whether it’s for sports, school or anything in between, he ensures that Logan has everything he needs to do well and live a happy life. In years past, Nally put his own life on hold to care for his two grandfathers — both veterans — before they passed in 2017. He now dedicates much of his time to looking after his grandmother, who’s in hospice. Nally and Logan are residing in a 1970s mobile home that is quickly falling apart, particularly the roof. With his $8,400, Nally can repair the roof and attend to other needs to make a better living environment for himself and his son.
Nic McDonagh — Army veteran from Fuquay-Varina, N.C. Nic McDonagh has been with his wife RaeAnn since they were both 14. They stayed connected after high school when RaeAnn went to college and McDonagh enlisted in the Army. After returning from a deployment to Afghanistan, he and RaeAnn were married and eventually relocated to a military base in South Korea, where McDonagh was serving his second deployment.
RaeAnn, who is legally blind, faced the challenge of navigating a new area and an unfamiliar culture with limited eyesight. She found a full-time job in child development but soon discovered that her vision was getting worse, forcing her and her husband to return to the U.S. early to meet with a specialist. McDonagh and RaeAnn would like to start a family, but they first will use their $8,400 to complete different projects around their house to make it easier for RaeAnn when she loses her vision entirely.
Brian Smith — Army veteran, Richmond Hill, Ga. After 23 years in the Army and five deployments (two of which were voluntary), he dedicated much of his life to ensuring the safety of countless others. A selfless person by nature, Smith has since been looking after and supporting his wife — who is medically retired — and her two children.
The family moved into their first house together on Thanksgiving Day 2017 and immediately faced their first challenge: a water leak that ruined their wood floors. Since then, Smith has been working every day to repair and update the house, a task that has exhausted much time and money. With the $8,400, he will have more resources to complete his project and make the house more comfortable for himself and his family.
“We received many inspiring stories through this year’s Operation Appreciation campaign,” said Amy Smiley, vp of Marketing at 84 Lumber. “It was hard to choose between them, but we couldn’t be more honored to give these four winners a well-deserved reward for their service and sacrifice.”
Based in Eighty-Four, Pa., 84 Lumber operates more than 250 stores, component manufacturing plants, custom door shops, custom millwork shops and engineered wood product (EWP) centers in 30 states.