Stars shine in N.M., N.Y., and N.C.
The tradition began in 2011, when Home Channel News, the forerunner of HBSDealer, recognized 50 Hardware All Stars — one hardware store, home center or building supply dealer from each state. The tradition continues in 2019, with an all-new class of STIHL Hardware All Stars.
It’s a class as deserving of recognition as any that preceded it.
The 50 hardware all stars, including the three described below, represent all that is stellar in home improvement retailing. To varying degrees, they support local and national charities, experiment with merchandising and store design, differentiate themselves from competition, invest in their facilities and their people, and generally serve their communities like All Stars.
• Randall Lumber & Hardware
Taos, N.M.
On the Pueblo, legend has it that the “elders” are the most respected and wisest people, revered for their knowledge and ability to render the right decision. That may explain why so many locals hang out at this 100-year-old business that is part of the fabric and culture of a 400-year-old New Mexico community. Randall is noted for its wisdom—aa well as its expertise and expansive portfolio. “Our motto is ‘Anything to build everything,” co-owner Paula Randall Ervin said. “We’re helping the community with a basic need, which is housing.”
• Trio Hardware & Paint
Plainview, N.Y.
Hundreds of people turned out to help Trio Hardware move into a brand-new location a mile down the road. Now with double the square footage, the hardware business has the means to maximize its merchandising, including high-end fixtures and a custom service counter with creative displays above. Trio, which has flourished despite increasing competition, carries about 53,000 items, just about anything to facilitate a home repair or project. “If it’s not in stock, it’s a day away,” owner Todd Kirschner said. “And if we don’t have it, you don't need it.”
• Burke Brothers Hardware
Raleigh, N.C.
Walking into this store is like walking into the 1930s, a throwback to that old fashioned, local hardware store that has every nook and cranny. While it still retains that old-time charm—a neon “established in 1936” sign reminds you of that—Burke Brothers Hardware has embraced the future, targeting younger customers through social media and upgrading its operations with new software. But no amount of software will replace the personal touch here. “Our goal is to get you everything you need,” co-owner Jeff Hastings said. “When you leave here, you shouldn’t have to make any extra trips.”
Click here to see the full class of 2019 all stars.
It’s a class as deserving of recognition as any that preceded it.
The 50 hardware all stars, including the three described below, represent all that is stellar in home improvement retailing. To varying degrees, they support local and national charities, experiment with merchandising and store design, differentiate themselves from competition, invest in their facilities and their people, and generally serve their communities like All Stars.
• Randall Lumber & Hardware
Taos, N.M.
On the Pueblo, legend has it that the “elders” are the most respected and wisest people, revered for their knowledge and ability to render the right decision. That may explain why so many locals hang out at this 100-year-old business that is part of the fabric and culture of a 400-year-old New Mexico community. Randall is noted for its wisdom—aa well as its expertise and expansive portfolio. “Our motto is ‘Anything to build everything,” co-owner Paula Randall Ervin said. “We’re helping the community with a basic need, which is housing.”
• Trio Hardware & Paint
Plainview, N.Y.
Hundreds of people turned out to help Trio Hardware move into a brand-new location a mile down the road. Now with double the square footage, the hardware business has the means to maximize its merchandising, including high-end fixtures and a custom service counter with creative displays above. Trio, which has flourished despite increasing competition, carries about 53,000 items, just about anything to facilitate a home repair or project. “If it’s not in stock, it’s a day away,” owner Todd Kirschner said. “And if we don’t have it, you don't need it.”
• Burke Brothers Hardware
Raleigh, N.C.
Walking into this store is like walking into the 1930s, a throwback to that old fashioned, local hardware store that has every nook and cranny. While it still retains that old-time charm—a neon “established in 1936” sign reminds you of that—Burke Brothers Hardware has embraced the future, targeting younger customers through social media and upgrading its operations with new software. But no amount of software will replace the personal touch here. “Our goal is to get you everything you need,” co-owner Jeff Hastings said. “When you leave here, you shouldn’t have to make any extra trips.”
Click here to see the full class of 2019 all stars.