SRS Distribution launches desktop Roof Hub
Updates include a “Need More” function that allows customers to order additional material for an existing project.
SRS Distribution has launched Roof Hub Desktop, the web based extension of the roofing and building material distributor’s Roof Hub mobile application.
Roof Hub is designed to manage customers’ material order needs through one easy-to-use solution. The desktop version includes everything from the mobile application as well as several new features.
The Roof Hub app was built with a focus on contractors’ biggest requests, SRS Distribution said. It includes key features like real-time delivery tracking, allowing builder and contractor customers to see exactly where the material is. Confirmation photos are automatically uploaded upon delivery.
The addition of Roof Hub desktop includes weather alerts, supplier promotion rebate tracking, and a “Need More” function that allows customers to order additional material for an existing project with just a couple clicks.
“Our focus on customer success drives everything we do. With Roof Hub, we are thrilled to offer our customers a powerful tool that helps them manage their businesses more effectively,” said Dan Tinker, president and CEO of SRS Distribution.
Customers can also place orders using smart templates that learn their ordering habits, confirm the order, track the material as it makes its way to your jobsite, view delivery confirmation photos, and even review your invoice, all within Roof Hub. The program’s smart templates are designed to help contractors place orders more quickly and with less mistakes.
“By utilizing artificial intelligence, Roof Hub is able to learn our customers’ purchasing habits and tailor recommendations based on their manufacturer of choice,” said Patrick Garcia, vice president of Innovation at SRS Distribution.
With Roof Hub Desktop, “Our contractors’ office staff is no longer dependent on information from their field crews. The whole team has access to the same real-time information wherever they are,” added Pete Bachman, director of operations innovation at SRS.
The desktop version of Roof Hub recently made its debut at the International Roofing Expo.
Based in McKinney, Texas, SRS Distribution operates more than 350 locations across 44 states under a portfolio of regional brand names.
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