PRO Group promotes Kalbach
Shari Kalbach adds COO to her job title.
PRO Group promoted Shari Kalbach to VP and chief operating officer. Kalbach will now direct PRO Group’s operational improvements while working to strengthen customer focus.
Kalbach has served PRO Group in three key management roles over her 23 years with the hardware buying group. From an account executive to managing director to vice president, Kalbach has tackled each new role with enthusiasm and has encouraged her team to pursue innovative solutions.
As VP and chief operating officer, Kalbach will direct PRO Group operations in Colorado while continuing to spend as much time as possible with customers at their locations, and at PRO events and industry functions.
Beyond her contributions to PRO Group internally, the relationships she has forged with members and customers continues to drive PRO’s success.
PRO Group’s many dozens of distributor members include Horizon Distribution, Bostwick-Braun Company and Wallace Hardware.
Doyle Wallace, President & CEO of Wallace Hardware, commented that Kalbach has earned the respect of key retailers and the entire Wallace team with her genuine interaction and consistent commitment to the success of PRO Hardware and Farm Mart retailers.
“I am thankful for the relationships I have made throughout my time at PRO Group as they have contributed to my success. I consider many who work for our distributors, manufacturers, and retailers as personal friends and am honored to be a part of such an amazing and essential industry,” Kalbach said. “I look forward to continuing to nurture these relationships and working together to strengthen the independent home improvement industry and two-step distribution.”
“I knew when Shari joined the company in 1997, we were gaining an expert manager who was accustomed to multitasking in a high-energy environment,” said Steve Synnott, President and CEO at PRO Group. “I found she had an unrivaled work ethic coupled with a direct communication style and, perhaps most importantly, a granular understanding of what drives PRO’s value to customers. Her contribution to the company’s success has grown every year and I am proud to see Shari expand her management contribution in the new Vice President and Chief Operating Officer role.”
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