Lowe's promotes Michael McDermott

Lowe's has promoted chief merchandising officer Michael McDermott, who will assume the role of chief customer officer, effective immediately.

McDermott has been serving as CMO since 2014. Now, he will succeed Michael Jones, who is leaving the company to pursue new opportunities.

"We are extremely confident in Mike McDermott and happy that he has agreed to take on these expanded responsibilities and important role," president and CEO Robert Niblock said. "Since joining Lowe's three years ago, Mike has demonstrated exceptional management and leadership skills that make him ideally suited to lead Lowe's efforts to create an even more exceptional home improvement experience for customers."

Niblock added, "At the same time, we want to express our thanks to Mike Jones for his many contributions to the company. We wish him well and great success as he pursues future opportunities."

McDermott first joined Lowe's in 2013 as senior vice president and general merchandising manager-building and maintenance, and was responsible for Lowe's lumber & building materials, millwork, hardware & tools and rough plumbing & electrical divisions.

He joined Lowe's from General Electric, where he served as sales leader-appliances and was also a member of the company's corporate commercial council.