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IKEA closes U.S. stores

Stores will continue to fulfill online orders through Click and Collect program.

BY Andy Carlo

IKEA announced that it is temporarily closing all 50 of its locations in the United State and its Planning Studio in Manhattan in response to the coronavirus.

The furniture and home good retailer said it will continue to offer online shopping and home delivery. This includes U.S. locations remaining operational to fulfill online orders along with at-store pick ups through IKEA’s Click and Collect program.

“Unprecedented times call for unprecedented measures,” Javier Quiñones, IKEA Retail U.S. president said. “This is the most responsible way IKEA can continue to care for our co-workers and our customers in a manner that is healthy and safe.

IKEA said it will continue to support employees through its comprehensive benefits package and paid leave policy. All non-essential co-worker travel and large group meetings have also been cancelled.

“We are taking our role in containing this epidemic seriously, and we recognize the positive impact our actions could have on making life better for the millions of people who have been impacted by this crisis,” Quiñones said.

In a prior announcement, IKEA told customers that it was closing many stores or reducing hours at the recommendation of the Centers for Disease Control (CDC) and local authorities.

In the meantime, as IKEA continues to fulfill online orders at its stores, the company is ramping up its cleaning efforts.

Globally, IKEA has also announced temporary closures in heavily impacted countries including Austria, Belgium, Canada, Czech Republic, Denmark, Germany, Italy, France, the Netherlands, Poland, Slovakia, Spain and Switzerland. IKEA operates more than 430 stores in 52 countries.

With the situation across China slowly improving, IKEA said stores in China are being gradually being reopened.

In regard to when U.S. stores might fully reopen, the company said it will continue to monitor the situation and make a decision at a later date.

 

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