Harbor Freight responds to virus

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Harbor Freight responds to virus

By HBSDealer Staff - 03/11/2020
Harbor Freight, the hardware and tools retailer with some 1,000 locations and a largely private-label assortment, says it is keeping a close eye on the health of employees and customers as concern over the coronavirus spreads.

Founder and owner Eric Smidt published the following update on March 9:

As communities begin to feel the impact of the coronavirus (COVID-19), I want to share with you the steps we’re taking at Harbor Freight Tools to help protect the health and safety of our customers and associates, which is always our top priority.

We’re closely monitoring local and national reports on the evolving impact of COVID-19 and, based on guidance from the Centers for Disease Control (CDC), the World Health Organization and applicable public health agencies, we’ve developed plans and established a task force that will allow us to respond timely and appropriately.

Our housekeeping and sanitization efforts in our stores have been greatly expanded. We’re frequently disinfecting often-touched surfaces such as door handles, countertops, keypads, restroom surfaces, shopping carts and baskets. We’re asking all of our associates (and we urge everyone) to follow the CDC guidelines to prevent the spread of the infection.

We feel deeply for those who have been affected. Thankfully, as of now, we’re not aware of any associate contracting COVID-19. But we have implemented guidelines that instruct any associate who may develop symptoms or come into contact with infected individuals to stay home and follow the CDC’s instructions. And impacted associates will be compensated for their missed work hours.

At this time, all of our stores are open for business during their regular hours to meet the needs of our customers. If we become aware of any condition in any store that would make it unsafe, please rest assured that we’ll close the store until those conditions have been addressed.

Again, the health and safety of our customers and associates are our top priority and we’re committed to doing our part to help keep you safe.

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