ABC Supply launches new digital customer platform
ABC Supply Co. has launched myABCsupply, a new online platform that provides customers with 24/7 access to view the status of their orders and deliveries, including delivery photos.
“One of our customers’ top priorities is the ability to check the status of their job site deliveries in real-time,” said Kathy Hendricks, executive director of customer connectivity for ABC Supply. “MyABCsupply meets that need by providing detailed order and delivery information at their fingertips.”
In addition to checking the status of their orders and deliveries, ABC Supply customers can view product descriptions and quantities; filter orders by date range, order type, and order status; and view a map of the day’s delivery locations.
The platform is the latest offering in the company’s focus on information technology services and tools that connect ABC Supply with its customers. In 2015, the company created ABCConnect, which integrates ABC Supply’s products and pricing with leading industry software, allowing customers to create estimates and submit orders in real time.
“We are committed to making it easier for our customers to do business,” said Mike Jost, chief operating officer of ABC Supply. “First, with ABC Connect, and now with myABCsupply, we will continue to find ways to help them run their projects more efficiently.”
ABC Supply customers can download the ABC Supply app for their iOS or Android devices.
Based in Beloit, Wis., ABC Supply is the largest roofing distributor in the United States and operates more than 790 locations nationwide.
“One of our customers’ top priorities is the ability to check the status of their job site deliveries in real-time,” said Kathy Hendricks, executive director of customer connectivity for ABC Supply. “MyABCsupply meets that need by providing detailed order and delivery information at their fingertips.”
In addition to checking the status of their orders and deliveries, ABC Supply customers can view product descriptions and quantities; filter orders by date range, order type, and order status; and view a map of the day’s delivery locations.
The platform is the latest offering in the company’s focus on information technology services and tools that connect ABC Supply with its customers. In 2015, the company created ABCConnect, which integrates ABC Supply’s products and pricing with leading industry software, allowing customers to create estimates and submit orders in real time.
“We are committed to making it easier for our customers to do business,” said Mike Jost, chief operating officer of ABC Supply. “First, with ABC Connect, and now with myABCsupply, we will continue to find ways to help them run their projects more efficiently.”
ABC Supply customers can download the ABC Supply app for their iOS or Android devices.
Based in Beloit, Wis., ABC Supply is the largest roofing distributor in the United States and operates more than 790 locations nationwide.