Westlake Ace opens store no. 122
A previously announced Cary, N.C., location will cut the board this weekend.
Westlake Ace Hardware’s newest store in Cary, N.C., will officially open on Friday, Oct. 5 with a “board cutting” ceremony. The grand opening celebration kicks off Saturday, Oct. 6 and will include family-friendly activities, demos from Ace vendors, and chances to win Ace Hardware gift cards.
The opening in Cary marks Westlake’s 122nd location. The 13,300 square-foot store will sell traditional hardware products as fasteners, tools, plumbing and electric supplies, and paint from such brands as Benjamin Moore and Magnolia Home Paint by Joanna Gaines. Additionally, the store will feature Stihl outdoor power equipment, lawn and garden supplies, seasonal outdoor living supplies and patio furniture, and BBQ products.
“We are so happy to become part of the Cary community,” said Joe Jeffries, CEO of Westlake Ace Hardware. “Customers at the new Cary Ace Hardware store will see first-hand how we live the Ace Helpful Promise every day by delivering reliable service, advice, and products to help customers get their projects done right.”
As previously reported, the store will also include a Westlake Pet Supplies “store-within-a-store” pet supply department. It will sell an extensive array of pet food, toys, grooming products, health supplies, pre-packed and bulk treats, and other accessories for dogs, cats, and other pets. Featured brands will include Blue Buffalo, Science Diet, Nutro, Taste of The Wild, Merrick, and Kong.
The store is located at 2976 Kildaire Farm Road (in the Hemlock Plaza shopping center). Westlake, the retail division of Ace Hardware Corp., now operates 10 stores in North Carolina,
Horizon picks a winner
Honors for Welches Mountain Building Supply & PRO Hardware.
There’s been a lot of talk in the industry about delivering products direct to customer. An interesting twist on that concept is in motion at Welches Mountain Building Supply & Pro Hardware, where the team has provided transportation to bring older customers direct to the store.
It’s one example of customer service that helped the Welches, Ore., retailer earn the Horizon Distribution PRO Retailer of the Year honors.
“The team at Welches is involved in nearly every community event in their market. They spend countless hours making Welches a better place to live,” says Mike Dawson, sales manager for Horizon Distribution, Inc., based in Yakima, Washington. “They have a 100 percent commitment to serving their community.”
Owners Bill and Rochelle Simmonds know that superior customer service is one of the most powerful business differentiators in their Welches, Oregon community. In the past, the team has provided transportation to older customers who would visit the hardware store to ensure they got the products they needed and returned home safely.
The business is also incorporating unique, locally crafted merchandise into its inventory. It regularly displays arts and crafts in their store from local artisans, introducing customers to one-of-a-kind products made locally.
The business collects gifts to ensure one local family has a memorable holiday season each year. In addition, Rochelle organizes an annual fundraiser at the local fire station which raises money to supply bike helmets for area children.
Each of the PRO Group distributors nominate a retailer of the year for the annual Paul L Cosgrave award. This year’s winner was 415 PRO Hardware,a Bostwick-Braun dealer.
Mac’s Hardware joins forces with CNRG
Fourteen-store Mac’s looks for synergy and growth in the upper Midwest.
Central Network Retail Group (CNRG) expanded its footprint into the upper Midwest through a deal with Moorhead, Minn.-based Mac’s Hardware, a family owned 50-year-old business serving farm, home and industrial customers through 14 locations.
Mac’s Hardware shareholder and Chairman, Chuck McWethy, said the move was driven by the company’s desire to provide future opportunities to expand the Mac’s footprint and better serve its customers. At present, Mac’s employs almost 200 associates and operates fourteen independent hardware stores located in Minnesota, North Dakota, and South Dakota. Mac’s Hardware was established in 1965 by Otto McWethy, Chuck’s grandfather, as a provider of surplus goods.
“Unique product selection and attention to the needs of the local, agricultural-based communities where we operate have been the hallmarks of Mac’s success for more than 50 years,” McWethy said. “CNRG has the financial strength to sustain and expand our business in the future and we believe this combination will be a tremendous benefit to our customer base.”
Mac’s Hardware – which carries the slogan, “Not just another hardware store” — will continue to operate under its existing brand name and all associates interested in continuing in their current positions will become part of the CNRG team. Mac’s has stores in Minnesota and the Dakotas.
CNRG, a is a multi-format, multi-brand retailer operating 104 hardware stores, home centers and lumberyards in 14 states. CNRG is wholly owned by Tyndale Advisors, a subsidiary of Orgill, Inc.
CNRG President John Sieggreen, said the network is excited about the opportunity to expand into the upper Midwest. “We are looking forward to bringing the possibility of expansion to the Mac’s brand,” Sieggreen said. “Beyond just implementing some business practices we know will benefit the Mac’s brand, we are also excited to bring some of what Mac’s does well back to other brands in our company where we serve similar customers. This partnership with Mac’s Hardware takes CNRG over the century mark in store count. We are very pleased with what we have been able to accomplish in the last seven years since CNRG was founded and look forward to continued growth.”