Forward-thinking retailers shared their thoughts on ecommerce challenges and opportunities during an HBSDealer webcast titled: "Ecommerce: Hammering out the future, part II."
The event is available for replay to those who register here.
Participants represented a variety of vantage points on the intersection of hardware stores and ecommerce. Bill Harrison, technical operations manager for McGuckin Hardware; Will Aubuchon, CEO of Aubuchon Hardware; and Gina Schaefer, owner of A Few Cool Hardware Stores led the discussion.
Topics included, but were not limited to:
- Tactics that boost sales and profits
- Digital integration in physical retail spaces and the role of the physical store
- The Amazon effect and how to compete with well-funded competitors.
The webcast was sponsored by Epicor.