Catch the Replay

Harrison, Aubuchon and Schaefer shared best practices and ideas.

Forward-thinking retailers shared their thoughts on ecommerce challenges and opportunities during an HBSDealer webcast titled: "Ecommerce: Hammering out the future, part II."

The event is available for replay to those who register here.

Participants represented a variety of vantage points on the intersection of hardware stores and ecommerce. Bill Harrison, technical operations manager for McGuckin Hardware; Will Aubuchon, CEO of Aubuchon Hardware; and Gina Schaefer, owner of A Few Cool Hardware Stores led the discussion.

Topics included, but were not limited to:

  • Tactics that boost sales and profits
  • Digital integration in physical retail spaces and the role of the physical store
  • The Amazon effect and how to compete with well-funded competitors.

The webcast was sponsored by Epicor.