Window World flaunts its seal
North Wilkesboro, North Carolina-based Window World is promoting its status as a seven-time recipient of the Good Housekeeping Seal.
Any product that has earned the Seal is backed by Good Housekeeping’s limited warranty, meaning if it is found to be defective within the first two years after purchase, Good Housekeeping will replace or repair the product or refund its purchase price.
Earlier this summer, Window World received the ranking of "Highest in Customer Satisfaction with Windows and Doors" from J.D. Power for the second consecutive year.
Window World describes itself as America’s largest replacement window and home remodeling company with more than 200 locally owned and operated offices nationwide.
Founded in 1995, the company sells and installs windows, siding, doors and other exterior products.
Lawn and garden paces Lowe’s in strong quarter
Lowe’s generated positive comp-store sales in all of its product categories in the second quarter. And even as it faced a strong comparison to the prior-year’s quarter, lawn and garden led the way.
Those were among the insights provided by Lowe’s executives during their second-quarter earnings report, in which the Mooresville, North Carolina-based company reported sales and earnings growth.
“Customers shopped our compelling offering of live goods as they took advantage of improved weather to spruce up their yards,” said Lowe’s CEO Robert Damron, describing the three months ended Aug. 1.
The closely related category of outdoor power equipment showed double-digit percentage growth. Damron credited the brands in play — Husqvarna, John Deere and Troy-Built — plus the launch of the company’s own Kobalt brand of battery-powered handheld outdoor power equipment.
Continuing its momentum from the first quarter, patio and outdoor fashion products brought in double-digit positive comps, he said. The strength here offset soft sales of window-mounted air conditioners, according to the company.
Other categories of strength for Lowe’s in the second quarter were millwork, paint, tools and hardware.
During the second quarter, Lowe’s launched Valspar Reserve interior and exterior pants. Damron said it performed well, exceeding expectations for both DIY and pro customers.
Meanwhile, Lowe’s sees an opportunity to guid customers with “inspiration, design and installation” through a growing network of project specialists.
“While we already have project specialist that focus on the exterior of the home available across all U.S. stores, we continue to expand our interior project specialist program,” Damron said. “Customers have responded very positively to these programs and we are pleased with their performance.”
Lowe’s Niblock reveals finer points to forecast
While describing his company’s second-quarter sales performance, Lowe’s CEO Robert Niblock offered an economic forecast tinged with optimism.
While signals from the housing market seem to be mixed, with rising home values balanced by lower levels of existing home sales, distressed sales have clouded the picture. “When distressed sales are omitted from the data, which we believe is a more appropriate indicator of the long-term health of own industry, existing home sales have seen a slight increase through the first half of the year revealing a more positive and sustainable trend,” he said.
Consumer confidence ratings and the company’s own second quarter consumer sentiment surveys also support the idea of increased spending on the home.
“In light of the positive trajectory of these factors, we believe home-improvement spending will continue to progress in tandem with strengthening job and income growth,” he said.
Lowe’s reported net earnings of $1.04 billion in the second quarter, as sales increased 5.7% to $16.6 billion.