HARDWARE STORES

Westlake Ace Hardware named Retailer of the Year

BY HBSDEALER Staff

Lenexa, Kan.-based Westlake Ace Hardware, one of the country’s leading independent hardware retailers and a company reaping the benefits of a top-to-bottom reevaluation, has been named "2011 Retailer of the Year" by Home Channel News

The company will accept the award May 11 at the Golden Hammer Awards breakfast event in Las Vegas, held in conjunction with the National Hardware Show. 

The 88-store Midwestern hardware retailer revamped its structure, its focus and even its mission statement as part of its Project North Star program. 

"Westlake Ace Hardware has been known throughout the industry as a great operator," said Ken Clark, editor in chief of Home Channel News. "And the company’s pursuit of excellence through Project North Star is one of the bright examples of leadership in hardware retailing today."

The wide-ranging strategic initiatives of Project North Star include an increased focus on home repair and maintenance, the creation of a specialized lawn and garden merchandising division, updated paint and tools departments, and a tagline of "Small projects. Big know-how. Ask away."

The company’s Project North Star began with strategic planning back in 2009 and led to the development of a clear, steady vision for the company, according to CEO George Smith. "All of these things working together have had a very positive impact on our business," Smith said.

The Golden Hammer Awards breakfast event will also include the Home Channel Hall of Fame induction of Larry Stone of Lowe’s. For more information about the event, contact Home Channel News

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Hardware stores pushed to limit by tornado-induced demand

BY HBSDEALER Staff

An article in the Wausau Daily Herald describes the challenges faced by some Wisconsin hardware stores after a destructive tornado.

Tarps and generators were among the products in demand. The tornado also caused extensive damage to the Lincoln Windows headquarters and facility in Merrill, Wis. 

 

 

 

 

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In Richmond, Harper Hardware to close

BY HBSDEALER Staff

According to an article in the Richmond-Times Dispatch, a local hardware store with 113 years of history is closing.

The store owner, Charles Harper III, intends to reopen later this year in a different location and with a different business model, focusing exclusively on commercial and industrial customers, according to the report.

 

 

 

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