A VP retires from Ace Hardware Corp.
Rick Whitson, VP-distribution, will retire from Ace after 37 years with the Oak Brook, Illinois-based company.
Rick has a long history of contributions in the Retail Support area. During his career, Rick directed the operational start-up of the La Crosse, Yakima (now Moxee) and Princeton Retail Support Centers (RSCs). Rick also ran each of these RSCs, in particular, the Princeton RSC, for many years.
Several of the RSC initiatives we have today — containerization, voice pick with scanning, RSC slotting software and the SAP implementation within the RSCs — were led by Rick. In addition, under Rick’s tenure as Vice President – Distribution, he led the opening of the Wilmer and West Jefferson Retail Support Centers. Theses RSCs were successfully opened within the same year — a first for Ace.
The effective date of the retirement is Dec. 31.
According to the co-op: “Rick is known for his steady hand, his deep knowledge of distribution processes, and for his passion for serving Ace retailers. Rick plans to spend his retirement enjoying his grandsons and continuing his volunteer efforts.”
LP and Cedar Creek make a deal
LP Building Products and Cedar Creek announce the distribution of LP SolidStart and LP SmartSide Trim & Siding to the distributor’s location in Lakeland, Florida. The increased distribution of LP’s innovative products brings in-demand building products to the Southeast. The Lakeland location is currently in the process of adding all LP products to its inventory. This marks the 29th of 31 Cedar Creek locations to carry LP products.
“At Cedar Creek we are committed to taking care of our customers’ needs by offering the highest quality products available,” said Mike Wilson, Vice President of Sales for Cedar Creek. “We saw an increased customer demand for both of these LP product lines and are excited to be adding them to our Florida location.”
“Cedar Creek has been a great customer and distributor of LP Building Products for many years,” said Jim Abbott, Director of Sales and Marketing for LP. “Cedar Creek’s extensive relationships combined with our innovative products, solutions and sales support to the professional lumber dealer align well to meet future demand within the Southeast market.”
House-Hasson announces market improvements
House-Hasson dealer markets will see a handful of improvements, thanks to input from the Tennessee-based distributor’s advisory committee, the company announced.
The distributor says it will institute the following:
• A user forum through which House-Hasson dealers can contact each other, engage over the internet into dealer-to-dealer discussions; and share ideas;
• A request to e-mail to dealers the information contained in the House-Hasson blog because if dealers don’t see the blog they miss the information;
• An updated dealer market report with specials being offered by vendors; access by individual dealers for particular groups of items they’ve purchased in the past; more in-depth feedback on sales; improved catalog descriptions; and other items; and
• Better display at markets of pallet merchandise.
“The advisory group, along with continuous dealer communication through our sales staff and direct contact with dealers, enables us to make decisions based on feedback on what dealers want rather than us just telling them what we’re going to do,” said Pat McCutcheon, House-Hasson VP of sales. “The advisory group is a great asset that adds to the way we listen all the time,” he added.
An example, McCutcheon said, was an earlier decision to add a second Bonus Buy day to the October 2016 fall dealer market in Sevierville, Tenn.
“Previously it was a one-day event on Friday,” he said. “But more vendors wanted to participate, so we added the extra day.” Some 500 vendors in total attended the market, and 80 participated in the added Bonus Buy.
President Don Hasson said that these dealer features combined with general buying advantages are what attract more than 2,000 attendees to House-Hasson markets.
“It gives dealers three times a year to buy merchandise at an average 10 percent discount with 90 days to pay for it; most will probably sell many or all of those items before they even have to pay for them,” he said. “If you buy goods at a 10 percent discount it’s going to add a lot of money to your bottom line.”
The markets are margin-building sales events that are improved by the recommendations from the House-Hasson dealer advisory group and the other dealers with whom the company works, he said.
“We learn more by listening than by talking,” Hasson said. “It’s a main reason we’ve been in business for 110 years.”