Thomasville Cabinetry wins top accolades from J.D. Power
J.D. Power and Associates’ 2013 Kitchen Cabinet Satisfaction Study recognized Thomasville Cabinetry as number one on the customer satisfaction scale. The manufacturer ranked nearly 30 points higher than its competitors at 800 on a 1,000-point scale.
"As a company, our goal is to provide fashionable products at competitive prices that meet or exceed the expectations of today’s homeowners, and being recognized by J.D. Power and Associates is a great honor," said Brian Eckman, MasterBrand Cabinets executive VP product/brand.
For the past six years, the survey has been measuring customer satisfaction by evaluating order/delivery efficiency, price, design, performance and warranty. The 2013 study was based on responses from over 1,800 customers who had purchased cabinetry within the past 12 months.
Thomasville Cabinetry is manufactured by MasterBrand Cabinets, Inc. and is available exclusively at Home Depot stores in the U.S. and Canada.
Masonite opens automated plant
Masonite International Corp., manufacturer of interior and exterior doors, recently opened a 200,000-sq.-ft. door manufacturing facility in Denmark, S.C.
Located in Bamberg County, the Masonite manufacturing facility will help it improve product quality and safety while distributing its interior residential door products to the southeast market faster, according to the company.
“It has been an honor for Masonite to work with the many talented and dedicated people that brought this next generation facility to reality,” said Glen Coulter, executive VP operations. “The fully automated production line allows us to build a door in minutes that used to take up to six hours or more. All of this while employing additional people. By the end of the year, Masonite expects to employ 200 people at our Denmark facility.”
The Masonite technology investment of more than $14 million is a direct response to changing customer demands. Lead time expectation has changed and inventory is now turned as quickly as possible, the company said.
More than 70% of the interior molded panel doors are expected to be run on the automated line in the new Masonite facility.
No comments found