HARDWARE STORES

Stihl Hardware All Stars: Ky., Md., Mo.

BY HBSDealer Staff

It takes a little more to be a Stihl Hardware All Star.

Since 2011, HBSDealer has reached out to suppliers, distributors, manufacturers, vendors, retailers and homeowners in search of high-performing, service-oriented, community-minded hardware store, lumberyard or farm and ranch dealers worthy of All-Star status.

It’s a tribute to this industry that each year brings a surplus of high-quality nominations. The companies profiled have earned their place on the list of 50 — one from each state. And they join an elite fraternity of honorees.

Here’s to the class of 2017. And here's three stars worth gazing at.

Kentucky
Rough River Hardware

This store opened from the ground up on May 13, 2013, in Falls of Rough, and has since expanded 3,500 sq. ft. The result: double-digit growth every year. The Rough River Hardware mobile app provides offers and loyalty information to its on-the-go customers, with quick access to exclusive deals. Rough River is open seven days a week and has extended hours during evenings and weekends. “We believe in being open when our customers need us,” owner David Dillman said.

Maryland
Dyson Building Center

This fourth-generation business in Great Mills continues to push innovation. In 2015, Dyson became the first store in its county to be 100% solar powered. Other updates followed, including increasing the  size of its marine section, updating  the paint mixing system to include  a new larger color chart, a digital  scanner to match colors, and  updating DysonBuildingCenter.com  to become an online store. All 16 Dyson grandchildren have worked  in the business.

Missouri
M Kay Supply

M Kay Supply’s differentiator is providing the customer with personalized service coupled with a unique shopping experience. In fact, this 18,000-sq.-ft. store includes a deli where customers can buy milk, eggs and other food items. This was added after the local grocery store closed. “We have an exceptional product mix, something for everyone,” co-owner Malinda Milam said. “Our key to success is focusing on our customer,  listening to their needs and putting a smile  on their face.” 

See the full Class of 2017 All Stars  — presented by Stihl — in the May issue of HBSDealer.

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Marketing Magic: Fathers and Signs

BY HBSDealer Staff

Carhartt celebrates hard-working, independent business folks in a series of videos that includes this 60-second feature of Dunlaps Farm, Hardware, Lawn & Garden in Jersey Shore, Pennsylvania.

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Stihl Hardware All Stars: Ind., Kan., and Mass.

BY HBSDealer Staff

HBSDealer editors like to say: It takes a little more to be a Stihl Hardware All Star. The 2017 list of 50 hardware stores from 50 states supports that maxim with a tremendous variety of stores.

Case in point: The three profiles below range from single-store Santa Claus Hardware to 32-location Rocky’s Ace Hardware. 

Since 2011, HBSDealer has reached out to suppliers, distributors, manufacturers, vendors, retailers and homeowners in search of high-performing, service-oriented, community-minded hardware stores, lumberyards or farm and ranch dealers worthy of All Star status.

It’s a tribute to this industry that each year brings a surplus of high-quality nominations. The companies profiled have earned their place on the list of 50 — and they join an elite fraternity of honorees. Here’s to the class of 2017.

Indiana
Santa Claus Hardware
Beyond the novelty of the name, which has garnered its share of publicity and curiosity seekers, Santa Claus Hardware aims to be the one-stop-shop for its customers year round. It receives two shipments per week from its warehouse and boasts it can place any item in its online catalog on the next delivery truck. Santa Claus Hardware does great business during Christmas season, led by its awe-inspiring array of decorative lighting.

Kansas
Flatlanders Farm & Home
This farm and ranch retailer in Hugoton, Kansas, encourages customers to “Harvest the Good Life.” Serving the needs of Southwest Kansas with everyday items for work and home, as well as “gotta haves.” Apparel and accessories sell well, as do guns and ammo.

Massachusetts
Rocky’s Ace Hardware
One of the nation’s largest Ace dealers with 32 stores in New England and Florida, Springfield, Mass.-based Rocky’s  is on the move. Last year it expanded into Maine, with the acquisition of tradition-rich Rogers Ace Hardware in Bath. And the “Re-Discover Rocky’s” concept is guiding grand Re-Openings across the chain, promising hardware, home improvement and beyond. Renowned for its operational excellence, Rocky’s also has a passion for philanthropy. For instance, it organizes an annual holiday season food drive for homeless pets – now in its sixth year, and growing every year. 

See the full class — presented by Stihl — in the May issue of HBSDealer.

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