Sears Canada opens new fulfillment center in Calgary
Sears Canada is opening up a new fulfillment center in Calgary, Alberta that will serve customers in Western Canada who use the Sears Direct channel.
The 240,000-sq.-ft. facility will feature advanced product and packaging systems to increase efficiency in packing and shipping small-ticket items available through Sears Canada’s catalogues and ecommerce website. The addition of the facility is expected to save an average of 1 to 2 days in delivery time for most customers in Western Canada.
"The substantial capability enhancements and flexibility offered by this new facility will result in faster delivery for most Western Canada orders, improving the overall customer experience," said Doug Campbell , president and CEO, Sears Canada. "The new facility will enable Sears to make significant customer service improvements and meet the requirements of today’s Direct customers."
Orders of $99 or more made via catalogue and Sears.ca will begin shipping for free beginning Aug. 23.
The new facility is also expected to create approximately 200 jobs.
SolarWorld announces product recall
SolarWorld, the Camarillo, California-based subsidiary of Germany-based SolarWorld AG, recalled certain solar systems with copper grounding lugs.
SolarWorld solar panels installed with bare-copper grounding lugs can corrode which could result in a faulty ground circuit, posing an electric shock, electrocution or fire hazard, according to the recall announcement from the Consumer Product Safety Commission.
The firm has received one report of corrosion related to the bare copper lugs. No injuries have been reported.
The products in question were sold by SolarWorld installers and distributors, or other distribution companies from June 2011 to June 2014 for about $1,000 to $10,000 depending on system size.
The recall affects about 1.3 million units in the U.S. and 210,000 in Canada.
Window World flaunts its seal
North Wilkesboro, North Carolina-based Window World is promoting its status as a seven-time recipient of the Good Housekeeping Seal.
Any product that has earned the Seal is backed by Good Housekeeping’s limited warranty, meaning if it is found to be defective within the first two years after purchase, Good Housekeeping will replace or repair the product or refund its purchase price.
Earlier this summer, Window World received the ranking of "Highest in Customer Satisfaction with Windows and Doors" from J.D. Power for the second consecutive year.
Window World describes itself as America’s largest replacement window and home remodeling company with more than 200 locally owned and operated offices nationwide.
Founded in 1995, the company sells and installs windows, siding, doors and other exterior products.