Paslode makes promise, no questions asked
Vernon Hills, Illinois-based Paslode announces a new 2 Year Service Promise that assures free, reliable service and repair for any eligible nailer.
Good for any repair or service need from the date of purchase, the Paslode 2 Year Service Promise guarantees quality repairs using genuine factory parts.
Additionally, Paslode promises to service and repair the tool under any circumstance, no questions asked.
If a broken nailer is beyond repair and cannot be fixed, Paslode will replace it and issue another 2 Year Service Promise. Furthermore, Paslode ensures a three-day factory service turnaround and covers all shipping costs to receive and return the cordless nailer to the customer.
The 2 Year Service Promise applies to Paslode’s Li-ion Cordless Framing Nailer (CF325Li), 16 Ga Angled Cordless Li-ion Nailer (IM250ALi) and Cordless Roofing Nailer (CR175C), as well as the Duo-Fast Cordless Roofing Nailer (DFCR175C).
“Our customers know we design our cordless nailing systems to work as hard as they do, but jobsite conditions often result in the need for repairs and service,” stated Jill Rosset, Channel Marketing Manager. “Whether it’s regular service or a broken nailer, Paslode’s 2 Year Service Promise delivers hassle-free repair at no cost to the customer.”
There are three simple steps required to participate in the 2 Year Service Promise program. First, Paslode users enroll online at www.paslode.com or by mail; those who enroll online will receive an additional two-month Service Promise extension. Second, participants simply activate their account. Third, active members have the opportunity to initiate a service claim, which can be completed online as well as via phone or mail depending on the customer’s preference, and Paslode will provide a pre-paid mailing label, packing instructions and UPS locations for shipment of the product.
AHMA confidence holds steady in May
The American Hardware Manufacturers Association’s measure of industry confidence held steady in May across a variety of metrics.
In comparing current sales levels to year-ago levels, 77% of respondents said sales were higher in May versus year-ago levels, the same as in April. For May, 18% reported sales were even, and five percent said sales were below year-ago levels.
“It is encouraging that May’s survey shows 77% of respondents reporting sales higher than year-ago levels, maintaining the high level attained in April,” said Timothy S. Farrell, president and CEO of the AHMA. “Barring unforeseen negative macroeconomic developments, we expect 2014 to continue to be a strong year for the home improvement industry.”
Looking forward six months, 81 percent of May respondents said they expect sales to be above current levels, up from 57 percent in April. In May, 19 percent of respondents said they expect sales to be even in six months and zero percent expect sales to be below current levels.