HARDWARE STORES

Orchard Supply’s new format expands

BY HBSDEALER Staff

Orchard Supply Hardware’s neighborhood format is spreading.

The San Jose, Calif.-based hardware and garden chain announced the planned grand re-opening event of its Van Nuys, Calif., store on June 8. The store will mark the chain’s 17th new neighborhood format.

One of the new features of the format, according to the store’s designers, is better “in-and-out convenience than big-box home improvement stores.”

The newly remodeled 41,800-sq.-ft. Van Nuys store offers new features, improved aisle navigation and double the nursery space at almost 10,000 sq. ft., with a variety of locally sourced plants and products, according to the company.

“Orchard Supply Hardware’s neighborhood store format is an ideal fit for the Van Nuys community, which takes pride in its homes, lawns and gardens and likes to shop locally,” said Mark Baker, Orchard president and CEO. “We are very pleased with the continued execution of our repositioning strategy, as we bring our new store format to this longtime Orchard location, following on the recent opening of our Yorba Linda store as well as our entry into two new markets in Oregon. As we open new and remodeled stores, our customers are responding positively to the new features and enhanced shopping environment."

With this remodel completed, Orchard will have brought its total number of neighborhood format stores to 17. The company continues to expect to reach a total of approximately 20 stores, or more than 20% of the portfolio, in the new format by fiscal year-end.

The Van Nuys store, which has been in operation since 1965, is located at 5960 Sepulveda Blvd. at Oxnard Street.

Festivities will include customer giveaways and sweepstakes, including $25 Orchard gift certificates, vendor product demonstrations and free knife sharpening in the store’s new “Workbench” area.

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Hardware store sets stage for instruction

BY HBSDealer Staff

Island Park, N.Y.-based Costello’s Ace Hardware in Island Park is joining forces with TV personality, carpenter and DIY expert Carmen De La Paz to offer hands-on instruction to local residents undertaking home restoration projects as a result of Hurricane Sandy’s destruction. 

Dubbed “Project Community,” the event aims to empower local residents with the know-how and confidence to tackle basic water damage restoration projects.

Project Community takes place Saturday, June 1 from 10 a.m. to 2 p.m. in the parking lot of Costello’s Ace, located at 3965 Long Beach Road in Island Park, and features two workshops at 10 a.m. and 1 p.m. De La Paz will provide hands-on training in basic water damage restoration, including wet sheetrock removal, mold and mildew treatment, drywall repair and compound and finish. She will also share her expertise in hand and power tools, job-site safety, as well as insider construction tips.

“So many of our neighbors were affected by Hurricane Sandy and we wanted to be able to give back in a truly hands-on way,” said Mike Costello, owner of Costello’s Ace Hardware. “Project Community is our opportunity to do just that by empowering people with the knowledge and confidence to undertake their restoration projects. Providing this more personal kind of helpful is what Costello’s Ace is all about, and we’re thrilled to partner with Carmen to offer these workshops to the residents of Island Park.”

Product for the Project Community workshops is provided by 3M, Milwaukee Tool, Benjamin Moore and Costello’s Ace.

 

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Epicor takes Eagle software higher

BY HBSDealer Staff

Nashville — Epicor Software Corp. announced the newest version of Epicor Eagle business management software during its Insights global consumer conference here.

With high penetration in the LBM and hardware space, Epicor Eagle software empowers small to midsize retailers with the tools required to optimize their business and better manage day-to-day operations, the company said. 

“We serve more than 8,000 business locations across sectors such as Hardware & Home Center, Lumber & Building Materials, Lawn & Garden, Sporting Goods, Automotive Aftermarket, Farm-Home, and Pharmacy,” said Craig McCollum, executive VP and general manager, retail distribution solutions for Epicor. “Epicor Eagle is a solution built upon decades of customer input, industry-specific experience and its ability to successfully manage the full spectrum of store operations. Continuous innovation provides our customers with the competitive advantage necessary in today’s fast-paced business environment — ensuring continued growth and efficiency.”

Also shown during Insights 2013 was the new release of Eagle Loyalty and Eagle Tablet POS — both of which will be available later this quarter. 

Eagle Loyalty is designed help profitably attract, retain and manage customers. Eagle Tablet POSprovides full checkout capability to non-lane personnel, which in return enhances the productivity of employees. 

Other enhancements available in the newest version of Eagle include:

Signature Capture: set up to require customer signature when a specified item is added at POS;

Special Order Alerts: set up alerts to warn staff of an item that hasn’t been received;

Importing item lists: capture a list of items using Mobile Inventory;

Recurring Suggested Order Report: discount rate policy and backorder rules will be automatically updated when report runs; and

Sales History Summary Viewer: analyze historical sales, weigh what-if scenarios and export key sales transactions.

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