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Milestone for Sherwin-Williams stores

BY Ken Clark

Cleveland-based Sherwin-Williams Paint Stores Group opened its 3,500th retail location with a new store in Rancho Santa Margarita, Calif. — the company’s 70th new store this year.

The 4,000-sq.-ft. store is the 11th Sherwin-Williams retail location in Orange County and the 147th in California.

"By expanding our retail footprint, we are able to offer our exceptional products and service to even more customers," said Jay Davisson, president and general manger, Sherwin-Williams Paint Stores Group, in a prepared statement. 

Sherwin Williams ranked sixth on the 2012 HCN Industry Scoreboard.   

 

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Got a great store? Enter here

BY Ken Clark

Entries are now being accepted for the 31st annual Chain Store Age Retail Store of the Year Design Competition, which will celebrate outstanding retail and restaurant design. More than 20 categories are featured, ranging from home improvement to supermarkets to specialty stores and drug stores. 

Entries may be submitted by retailers, designers, architects or suppliers.

For more information and to download the entry form, click here.

The deadline for submissions is Dec. 17, 2012. See entry form for information about extensions. For questions, email Marianne Wilson at [email protected].

Chain Store Age is a sister publication of HCN, published by Lebhar-Friedman.

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Lowe’s continues down transformation road

BY Ken Clark

Mooresville, N.C.-based Lowe’s is telling investors and analysts that changes are in the works, a message it has delivered steadily over the last several quarters.

“We will evolve our sales culture across all channels to better understand and serve customers’ needs, and further leverage our investments in technology," said Rick Damron, chief operating officer. "This next phase of our transformation is focused on our associates and their relationship with customers. It is a shift from a transaction-oriented culture to a project-oriented culture with a particular focus on lead conversion and average ticket growth.” 

For fiscal year 2012, total sales are expected to be flat compared with the 53-week prior year, but up about 2% compared with the prior 52-week period, the company said. Comp-store sales are expected to increase about 1% on a 52-week-to-52-week basis. 

The company will finish the year with 10 new store openings. 

Robert Niblock, Lowe’s chairman, president and CEO, said, “As we look at the home improvement industry, we know consumers’ affinity for their homes remains strong even as we emerge from the worst housing downturn since the Great Depression."

There will be a lot of competition for share of wallet in this environment, including rival Home Depot, where comp-store sales have outperformed Lowe’s comps for each of the last 14 quarters.

Gregory Bridgeford, chief customer officer, is expected to address improvements during the Wednesday conference. “We are building on our core strengths with Value Improvement and Product Differentiation," he said. "These focus areas are expected to deliver comparable store transaction growth, higher gross margins and improved inventory productivity. You might think of Value Improvement as the inner circle enhancing the core, and Product Differentiation as the outer circle driving excitement and flexibility.”

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