In Indy, Do it Best emphasizes teamwork
Indianapolis — Hockey legend Jim Craig, the goalie from the gold-medal winning U.S. Olympic hockey team of 1980 delivered the keynote speech during the Do it Best Corp. May Market here. Craig’s message of teamwork was similar to that of Do it Best CEO Bob Taylor.
The Fort Wayne, Ind.-based co-op introduced a variety of program enhancements during the May 19-21 event. “We see a lot of enthusiasm, excitement and positive momentum among our members,” said Taylor. Specifically, total purchases through the third quarter of the fiscal year were up 8.9%, and the co-op expects double-digit sales increase by year-end, along with a ninth consecutive annual member rebate totaling more than $100 million.
Member purchases surpassed $7.9 million during 90 minutes of Sneak Peek sales, a new market record for the annual Friday night event, according to the co-op. Top sales vendors were Reliance Water Heaters, DeWalt and Dap.
Taylor recognized the service of long time executives Dave Dietz and Dave Haist, who are retiring at the end of June. Dan Starr, currently VP of human resources and general counsel at Do it Best will replace Haist as EVP and COO, and Doug Roth, currently the director of financial reporting will fill Dietz’s position as VP of finance.
A paint and primer in one was promoted at the show. Do it Best in partnership wit Sherwin-Williams introduced the enhanced-paint performance in its Best Look and Color Solutions paint lines. During the market, Do it Best promoted its plans to improve its Best Rewards program by introduction, among other things, a web site to allow consumers to check their point status.
Do it Best also promoted its Online Advertising Sales Information System (OASIS), designed to help dealers budget, plan, create and distribute advertising materials.
The May Market also included a Saturday evening performance of comedian Jim Gaffigan, and a Sunday lunch presentation called “Creating moments of truth: the changing rules of customer service.”
True Value brings rental ideas to Midwest demo day
True Value Co.’s rental team brought together more than 100 supplier representatives, rental operators and store associates to take part in its second regional Rental Demo Day event in Menomonee Falls, Wis.
“This hands-on product demonstration speaks to our continued commitment to support our rental operators in ways that are meaningful to their operations and helpful in the training of their associates,” said Eric Lane, True Value’s VP of specialty businesses. “The event was an efficient way to make it convenient and easy for our rental operators to have access to a broad range of suppliers from which they could collect a wealth of knowledge about the equipment that help grow the business.”
At the Midwest region event, participating suppliers introduced the newest features of their 2012 rental products, leveraging the expansive amount of land at the Wacker Neuson facility to demonstrate all types of construction, excavation, event rental and general tool equipment. Rental operators sought out the opportunity to not only check out the latest in rental equipment, services and technology, but to also network and exchange ideas with other rental businesses.
Attendees also were encouraged to take the opportunity to learn about three great new programs available to them through the True Value Rental Program. Attendees were able to:
• Learn about the rental website program from New Media Retailer to deliver website and social media programs;
• Take a look at the new True Value Rental print advertising program with templates for customizable circulars, postcards, sell sheets and brochures; and
• Talk to IronPlanet, the online auction marketplace for used equipment, about selling their used equipment online.
Do it Best promotes executive
Do it Best Corp. has created a new position — national retail performance manager — and promoted Scott Sproul into the job.
In this position, Sproul will play a key role in the co-op’s sales and business development department as it works with member-owners to become the premier retailers in their marketplaces. He and the retail performance team will bring project management expertise and generous financial incentives to members who implement comprehensive store improvement projects. In addition to these duties, Sproul will also further develop and implement new programs that will help Do it Best Corp. members thrive at the retail level.
A 13-year veteran of Do it Best, Sproul most recently served as regional sales and business development manager for the southeastern United States, where he led a team of sales professionals across an 11-state territory. Prior to that, he worked as the co-op’s territory manager in Kentucky. Overall, he has more than 30 years’ experience in the retail and home improvement industries, working extensively in merchandising, marketing, purchasing and management.
“As a regional manager and former retail executive, Scott has experienced firsthand the impact and value our many retail programs and services provide to our members,” said Do it Best VP sales and business development Jay Brown. “His energy, enthusiasm and experience will be great assets as we look to continually grow and enhance the programs that matter most to our members.”