Cabot recalls wood cleaner
Cabot Stains, a division of Valspar Corp., has voluntarily recalled its Wood Cleaner and Wood Brightener sold in spray pump containers. The spray pump used for both products can lose its seal, causing the fluid to leak. Chemicals in these products can cause burning or other serious injuries if they come into contact with skin or eyes or are ingested.
Three incidents of leaks have been reported. No injuries have been reported.
Both products come in 1.3-gallon white handle tanks with black pump assembly and sprayer hoses. They were sold at Ace Hardware, Do it Best, Lowe’s, United Hardware and other hardware stores nationwide from March 2011 until June 2012 for about $25.
Consumers should immediately discontinue use of the products and return them to the store of purchase for a full refund, according to a notice by the Consumer Product Safety Commission.
Whirlpool tops in customer satisfaction
Whirlpool took the top spot amongst major appliance companies in the 2012 annual American Customer Satisfaction Index (ACSI). Whirlpool has led or tied for first place each year since 1996.
"We continue to look ahead — driving innovation and staying focused on our commitment to U.S. manufacturing and customer satisfaction," said Marc Bitzer, president of Whirlpool Corp.’s North America region. "Our ongoing dedication to recognizing and solving consumers’ needs is driving this type of recognition."
In this annual ranking, the ACSI polls more than 70,000 consumers and measures customer satisfaction of more than 230 companies in 47 industries and 10 economic sectors, as well as more than 100 services, programs and websites of federal government agencies.