Horizon cited for Farm Mart support
Horizon Distribution, recognized by Denver-based PRO Group as the “Farm Mart Distributor of the Year,” says one of the keys to high performance is constant vigilance.
“I think we just listen to our customers and try to fill their needs,” said Mike Dawson, retail division manager for Yakima, Wash.-based Horizon. “We try to provide them with ideas on how to move forward, whether its marketing, inventory control or new products.”
Horizon received its award during the Distribution America and PRO Group Executive Planning Conference in Marco Island, Fla., earlier this month.
Horizon is no stranger to the Farm Mart stores program for PRO Group retailers. In fact, Horizon invented it.
Farm Mart was developed in 1990, when Horizon executives saw an opportunity to serve the farm and ranch retail members. “We thought that we ought to make our program fit them, rather than the other way around,” Dawson said. The program has since gone national with the PRO Group distributors.
Horizon doesn’t share sales figures, but Dawson said the farm and ranch business has become as important to the distributor as the hardware side of the business.
Epicor’s Tablet POS gains traction
Dublin, Calif.-based Epicor Software Corp announced that Williams Lumber and Home Centers and Burnco Landscape Centres have implemented Epicor Eagle Tablet POS.
The system is designed to boost business efficiency and increase customer satisfaction, the company said.
Williams Lumber and Home Centers, an eight-location hardware, lumber, and building materials retailer, has operated their business with Epicor Eagle for six years. The company has now deployed Epicor Eagle Tablet POS to improve their sales process while out of the office.
“This solution has been a huge advancement for Williams Lumber,” said Frank Trippi, IT director for Williams Lumber and Home Centers. “It allows our outside sales associates to create orders on the road without having to use secondary programs that are known to be cumbersome on tablets.”
Epicor Eagle Tablet POS is an easy-to-use mobile application that helps retailers accelerate checkout, review product availability and details, and capture customer information at the touch of a finger. Easily integrated with customer loyalty programs and mobile payments, Eagle Tablet POS gives businesses the flexibility to service their customers anywhere, the company said.