LUMBERYARDS

Hines launches its own mobile app

BY HBSDEALER Staff

US LBM subsidiary Hines Supply is making waves of the mobile app variety. Its new Hines Mobile App is now available on the iPhone App Store to further streamline delivery tracking for its customers.

“We created the Hines Mobile App specifically for the professional remodeler, commercial and custom builder," said president Doug Jones. "We know and understand their business and the tools they need at their fingertips. This investment in technology is part of Hines’s continued commitment to customer service excellence."

The app allows users to check orders and track deliveries with real-time GPS updates, as well as view photos of the delivered order and search delivery history. 

Additionally, users can quickly view open invoices and billing history, as well as stay up to date on promotions and events.

Jones added that an Android version is due to be released in May.

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Eco Red Shield waves Made-in-USA flag

BY HBSDEALER Staff

Eco Building Products is pushing for an even deeper commitment to Made in USA with its signature Eco Red Shield Lumber product.

Though the protected lumber is already being produced around the country, the company’s technical team is now blending the final constituent of the Eco Red Shield formulation in the USA.

"It is our opinion that this is just another step in raising the bar even higher in our quality controls, achieving superior results in every step of our blending process, separating us from anyone trying to even get close to our combined formulation, for years," read a company statement. "We take pride in producing everything that goes into our Intellectual Property right here in America, as it has been our goal since inception, that our red lumber will one day be recognized as the true American Brand of Lumber."

"I’m proud to lead this Eco Team of brilliant minds as we all unite in support of raising the bar on all wood treatments," said president and CEO Steve Conboy. "ECOB is insuring that American wood framed buildings lead the world as the best choice in support of climate changes, building defensive on all fronts from lumber protection to preservation of engineering values."

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Benjamin Moore reigns in J.D. Power Paint Study

BY HBSDEALER Staff

For the fourth year in a row and the fifth time ever, Benjamin Moore has been awarded the top honor on the J.D. Power Paint Satisfaction Study thanks to its high level of customer satisfaction.

"Benjamin Moore is thrilled to once again receive this prestigious award of Highest Ranked Interior Paint by J.D. Power," said Mike Searles, president and CEO of Benjamin Moore & Co. "Customer satisfaction, brand loyalty and delivering best in class products are the hallmark of Benjamin Moore. We’re constantly focused on meeting the needs of the most discerning customers and contractors with a suite of interior products and colors that can only be delivered through our network of independent dealers."

The paint company took home a score of 815 on a 1,000-point scale, a 15-point increase from 2013. Areas of strength for the brand were application, durability, product offerings and design guides.

J.D. Power used data from nearly 8,700 customers who purchased and applied interior paint during the past year, measuring application, product offerings, durability, price, design guides and warranty/guarantee. For retailers, it also ranks according to facility, merchandise, staff, services provided and sales/promotions.

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