hhgregg wins out in J.D. Power ranking
Topping the list of appliance retailers up for review, hhgregg was honored with the highest score (of 819) in the J.D. Power Appliance Retailer Customer Satisfaction Study.
The annual J.D. Power survey uses criteria such as sales staff, merchandise, price and installation service to measurecustomer satisfaction with some of the country’s largest appliance retailers. This year’s study surveyed more than 2,900 customers who purchased a laundry or kitchen appliance in the previous 12 months.
Hhgregg ranked above average in every measure, ranking the highest in sales staff and overall delivery service.
“Our employees are the core of our customer experience – from sales to delivery and installation," said CEO Dennis May. "I’m incredibly proud of our recognition as the top appliance retailer in J.D. Power’s customer satisfaction study. Each and every hhgregg employee played a role in earning this award. As a retailer, our primary objective is to consistently deliver impeccable customer service before, during and after every customer’s purchase. Our dedicated staff exemplifies this commitment every day.”
From Leviton, a bolstered line of VerifEye smart meters
Leviton expanded its revenue-grade line of VerifEye submetering solutions with the introduction of its Series 4000 Industrial ModBus Smart Meter.
Combining performance and easy installation for three-phase systems, the Series 4000 submetering kits offer a turnkey solution for measuring and verifying electrical usage across a range of industrial, commercial, institutional and government cost-allocation, and energy-conservation applications, the company said.
“The global demand for building owners to comply with energy codes, responsibly account for energy consumption and accurately bill tenants has given rise to the need for highly flexible, cost-effective submetering solutions across a range of international compliance and performance standards,” said Richard Westfall, VP and general manager, Leviton Lighting & Energy Solutions. “The Series 4000 provides our customers with an unparalleled combination of industrial-class functionality, ease of installation and cost efficacy.”
VerifEye Series 4000 meters communicate using ModBus RTU open protocols for interoperability with automatic meter reader systems (AMR), building automation systems (BAS), building management systems (BMS) and energy management information systems (EMIS).
The Series 4000 can be used as part of a submetering solution to benchmark usage, allocate costs, efficiently bill tenants and comply with green buildings initiatives and government mandates. When used with Leviton’s Energy Management Hub (EMH), users can seamlessly integrate with VerifEye’s web-based or PC-based software platforms. The software allows a building owner or facility manager to allocate energy inefficiencies in real time and easily generate bills.
WOLF to distribute Boral TruExterior Siding
York, Pennsylvania-based WOLF will be the newest distributor of Boral TruExterior Siding to independent dealers in its East Coast territory.
The move is part of a larger strategic shift at WOLF, which has been transitioning itself from a traditional two-step distributor into a sourcing company with its own products (in addition to those from other brands).
TruExterior mimics the look and feel of real wood, but is resistant to rotting, cracking, splitting and termites. Its performance-based, dimensionally stable composition promises longer-lasting looks, and it’s relatively easy to install with standard woodworking tools and methods.
Additionally, the siding can be painted any color to match each homeowner’s design preferences.