HARDWARE STORES

HDW to hold boot camp for young retailers

BY Brae Canlen

Hardware Distribution Warehouses (HDW), the Shreveport, La.-based distributor, is holding a five-day “boot camp” training program at its corporate headquarters to introduce younger generations to the hardware industry. Scheduled for July 16 to 20, the program hopes to address the implications of an aging work force by encouraging more young people to become hardware retailers. Attendees will have the opportunity to see how distributors and retail dealers work together, and gain a greater understanding of retail and manufacturing operations.

Kenneth Beauvais, CEO of Hardware Distribution Warehouses, said the goal of the training program is to create a pipeline of skilled workers. He explained that in recent years, many manufacturing and distribution companies have become “top heavy” with employees who have several years’ experience and are now eying retirement. “As an employee-owned company, we knew it was important to put into place a plan to replace our loyal and valuable employees as they retire,” Beauvais said.

Part of that plan includes the boot camp, which will expose different generations to all facets of the hardware industry, including distribution, sales, marketing and merchandising. “It is especially important for those second- and third-generation family dealers to expose their children, who are the future owners, to the opportunities within their store,” Beauvais said.

The HDW boot camp will focus on:

• Operations: Attendees will experience all aspects of operations, including warehouse, shipping and receiving.
• Sales: A territory manager will give an overview of sales operation and communication with dealers.
• Financial: Boot camp participants will look at an income and expense statement.
• Customer service: Customer service agents will demonstrate how they work with customers to process orders and credits.
• Merchandising: Attendees will learn how product orders originate and how warehouses are stocked. They will get to set up a display and learn about store gondolas.
• Marketing: Boot camp participants will get a behind-the-scenes glimpse at how they work with dealers to creatively advertise and market products to their retail customers.

Deadline for registration is June 15, 2012. Applications are available at hdwinc.com. Applicants will be notified of their acceptance after June 30, 2012. Those selected will have all expenses paid, with the exception of the cost of travel to and from Shreveport.

Hardware Distribution Warehouses is an employee-owned company that serves as a complete retail source for independent hardware and lumberyards. HDW has distribution centers located in Greenwood, Miss., and Shreveport, La., and is a member/owner of Distribution America.

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Retailer gets his motor running

BY HBSDealer Staff

An Indiana hardware store gained some notoriety last week when a photo of a motorized barstool went viral on the Internet. But for the last three years, Hardware Plus, a Do it Best dealer in Osceola, Ind., has been making any number of unusual motorized vehicles, according to an article in the South Bend Tribune.

Owner Chris Hughes and his staff have strapped on motors — usually from power washers or lawn mowers — to anything you can sit on, including Lazy Boy recliners and toilets. Hughes said he got the idea from a motorized cooler he once saw at a trade show.

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Rocky’s Ace opens new store

BY Ken Clark

Rocky’s Ace Hardware will open a new store in Westfield, Mass., during a grand-reopening ceremony May 19.

The new concept store measures 12,000 sq. ft. and is located at the corners of Main and Free Streets. The new store reflects the chain’s “Re-Discover Rocky’s” concept, described by the chain as a hardware store and more.

“We are pleased to be an integral part of the revitalization of downtown Westfield,” said Rocco Falcone, president and CEO. “We have served this neighborhood for 42 years, opening our first store in Westfield in January of 1970. Now we proudly reveal a brand new store to serve the community needs.”

The new store includes energy-saving features, including skylights and green construction techniques.

Rocky’s operates 33 stores in Massachusetts, Connecticut, New Hampshire, Rhode Island and Florida.

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D.Snider says:
May-15-2012 03:03 pm

Rocky’s was founded in 1926,
Rocky’s was founded in 1926, by Rocco (Rocky) Falcone Sr., located at the corner of Main and Union Streets in downtown Springfield, MA. Falcone started the tradition of offering his customers the products they needed, together with exceptional, personal service. The tradition remains in effect today at all Rocky’s stores from Florida to New Hampshire. credit card machine paper

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