Lowe’s promotes Paul Ramsay to CIO
Lowe’s and Paul Ramsay have made it official. Having served his time as acting CIO since March, Ramsay is now officially enjoying the title of chief information officer, effective immediately.
"During his tenure at Lowe’s, and particularly during the months as acting CIO, Paul has demonstrated consistent, strong leadership that is making a difference with the IT team," said chairman, president and CEO Robert Niblock. "Because IT is an integral part of the strategy and capabilities of an omni-channel retailer, having the function report to Richard will continue to ensure we meet consumers’ future needs."
In his new official role, he will report to Orchard Supply president Richard Maltsbarger, who has also been named chief development officer with responsibility for IT, strategy, consumer insights and business development.
Ramsay will oversee the day-to-day business of the IT department, which encompasses store operations, Lowe’s distribution network, its e-commerce platforms and future business technology needs.
Ramsay has been with the company since 2011 and has more than 25 years of experience in IT. Previously, he served as SVP IT infrastructure and operations and SVP information technology.
Lowe’s sees pro momentum
Lowe’s says its pro business generates about 30% of its business, that’s up from previous estimates of about 25%.
Rick Damron, chief operating officer of Lowe’s, said the first quarter comp-store sales for the pro was about three times the comp number for the company.
The company’s first quarter comps were up 0.9%.
“I think we’re getting some credit for the continued progress of the initiative when you look at the pros,” Damron said. “They’re reacting very strongly to our structure that we implemented last year of in-store specialists to really manage and handle the customers when they come inside the stores.”