Hardware Store All-Stars in N.D., Ohio and Okla.
Home Channel News selected 50 hardware stores — one from each state — for inclusion in the second annual Hardware Store All-Star list. The stores distinguish themselves with strong customer service, innovative approaches to retail, and a connection to community and customers.
The alphabetical listing of All-Star stores continues here, with North Dakota, Ohio and Oklahoma. This trio contains a little something for everyone, and a massive format for DIYers in Ohio.
Manager Glenn Metzger said Mac’s dares to be a little different. While it carries a full line of hardware and supplies, it specializes in heavy-duty items for industrial-sized projects, such as pallet racking and skid steer loader attachments. A bargain barn section features an ever-changing assortment of unique and surplus items — from airline seats and exercise equipment, to Humvee tops and road signs.
Owners Howard and Wayne Miller wanted to build a place known as the “destination” for all household needs, remodeling and home building — to become a “must-see place” in northeast Ohio and beyond. At 285,000 sq. ft., the new Hartville Hardware encompasses 18 acres and features a 37,000-sq.-ft. drive-through lumberyard. Full-scale model homes inside the facility sets this store apart. “We wanted to make a statement,” said marketing manager Christa Domer, a fourth-generation Miller.
Rock Hollow Stone, Garden & Hardware
What started as a sizable rock and stone retail business has evolved into a Do it Best hardware store that also sells giant boulders and a wide selection of landscaping materials. Owner Bob Huddlestone has added kitchen and bath for his female customers, but many of them come just to see the stone waterfall inside the store.
Loss widens at Orchard Supply Hardware
San Jose, Calif.-based Orchard Supply Hardware posted deeper losses for its fourth quarter and full year.
For the quarter, the company’s net loss was $33.57 million, compared with a net loss of $7.24 million in the same quarter last year. For the full year, the net loss swelled to $118.38 million, compared with $14.45 million in the previous year.
Sales for the 89-store hardware and garden stores that focuses on paint, repair and the backyard were $153.09 million in the fourth quarter, up from $141.58 million a year ago. For the full year, sales declined slightly to $657.3 million, down from $660.5 million.
Comparable-store sales on a 52-week basis were down 0.2%.
Still, CEO Mark Baker pointed to signs of “significant progress.”
“We continue to expect comparable store sales growth of 9% to 11% in the first quarter, reflecting our team’s focused efforts during the important spring selling season,” Baker said. “Looking at the balance of the year, we hope to carry this momentum into the second quarter and deliver solid operating results for fiscal 2013.”
So far in 2013, Orchard has opened new stores in Portland and Tigard, Oregon and one in Yorba Linda, Calif., and completed remodels on three locations, which bring Orchard’s total number of neighborhood format stores to 16. Including these store openings, Orchard continues to expect to open at least four new stores and to remodel at least six existing locations, reaching a total of about 20 stores, or more than 20% of the portfolio in the new format, by the end of the year.
Rocky’s builds new store in Fairhaven, Mass.
Springfield, Mass.-based Rocky’s Ace Hardware, founded in 1926, will open a brand new store in Fairhaven, Mass.
Construction at the new site will begin immediately, converting a relatively new space in the busy Fairhaven Stop & Shop Plaza into the newest Rocky’s location, expected to be open in September.
The store will be the family-owned chain’s 34th. When open, it will measure 12,500 sq. ft., featuring approximately 10,500 sq. ft. of selling space, plus a 2,000-sq.-ft. garden center. The store will be constructed with Green Technology and features advanced energy-saving lighting to help enhance the shopping experience while saving natural resources.
The store reflects the new concept of “Re-Discover Rocky’s,” with offerings of a traditional hardware store and much more, according to the company.
“Soon a whole new audience of customers will acquaint themselves with our legendary customer service and enjoy the Rocky’s shopping experience we proudly offer,” said Rocco Falcone, president and CEO.
Craftsman tools, Clark + Kensington and Benjamin Moore paint, pet food and accessories and a complete lawn and garden center will be featured.
“The opening of a new store in Fairhaven strengthens our presence in the southeastern portion of Massachusetts and complements our stores in nearby Fall River and Middletown,” Falcone said.