Hardware hero saves family
Aniel Wade, an employee of Vision Ace Hardware in LaBelle, Florida, rescued a family from a burning building in February, a feat that earned him a full-page writeup in the recent issue of Men’s Health, in which he was dubbed an "Everyday Hero."
According to multiple media reports, 20-year-old Wade was busy making deliveries in Alva, Florida, when he came upon a burning house with an elderly woman out front, gasping for air.
When he heard screaming inside, he ran into the burning house and found a young woman and her two children, whom he helped to safety outside as the building became engulfed in flames.
All four family members are doing fine, though the children suffered minor burns, and their grandmother had to spend time in the hospital. The family’s dog perished in the fire.
Wade is also a criminal justice student at Edison State College.
True Value’s Burger, a ‘Top Gun’
Brent Burger, True Value chairman and owner of five Campbell’s True Value locations in Maine, was honored recently by the NRHA as one of its three industry "Top Guns" of 2014.
Setting Burger apart is his track record of promoting growth for the chain of hardware stores, as well as his commitment to his community as president of the True Value Foundation.
Burger has been on the True Value board since 2007 and has been serving as chair since 2013. Before joining the company in 1999, he worked for Starbucks Corporation and TCBY Enterprises, Inc.
Do it Best’s Lynch meets the media
Indianapolis — Rich Lynch, who was named VP of marketing for Fort Wayne, Ind.-based Do it Best Corp. back in March, said he learned some valuable lessons about retail from his teenage years as a hardware store employee — and also from his years as a marketing executive for Jim Beam.
Lynch met with the media here during the co-op’s May Market. And with the words "helping members grow" stitched into his shirt sleeve, he talked about the importance of staying ahead of society’s online movement and balancing all the "ingredients" of a successful hardware store.
"At Jim Beam, my experience helped me understand that brand matters," he said — not just for product, but for local retail brand names in the communities they serve.
From his youth as a hardware store worker, Lynch said his old store manager’s emphasis on the initials "HI SAM" continue to loom large in his understanding of retail. They stand for "have I sold additional merchandise."
Lynch has more than 25 years of experience in the retail, home-improvement and co-op industries, and he has held the position of Do it Best retail marketing director since 2011. His resume also includes management positions at Oak Brook, Ill.-based Ace Hardware.
He said one challenge for the co-op and its retailers is to adapt faster to the increasingly important online world.
The web is one of six keys to marketing a store in today’s world, he said. The others: loyalty, advertising, store design, social media and in-store environments. "These are not six stand alone ingredients," he said "They all work together."
While Amazon and other online retailers represent another serious challenge to traditional retail, there is an opportunity to join them in the online game, he said, by using the power of the co-op’s distribution centers. Now, if a store doesn’t have an item a customer asked for, the store can get it.
"Amazon has conditioned consumers to wait, unless something is leaking," he said. "The message should be: ‘If we don’t have an item it in the store, then we’ll get it for you.’"
Also from the press conference, Lynch said there were 200 Signature Store Design projects underway throughout the co-op’s membership.