Do it Best promotes Bob Gumash
Do it Best Corp. has promoted Bob Gumash to regional sales and business development manager for the northeastern United States, effective immediately. He replaces Rob Schmiedel, who was recently promoted to national sales manager.
“I’m honored to lead this outstanding regional team as we work to achieve our No. 1 goal: helping our members grow,” Gumash said. “I’m excited to combine my previous experiences as a territory manager and retail performance manager to bring an unparalleled level of service and support to our members.”
Gumash, who has been with Do it Best for 13 years, will lead a team of territory managers in the region, which includes New York, Pennsylvania, New Jersey, Connecticut, Massachusetts, Vermont, New Hampshire, Maine, Rhode Island, Virginia, Delaware and Maryland. He will also work on strengthening relationships with member-owners (new and old), as well as helping them improve retail performance.
“Bob brings the perfect mix of knowledge and enthusiasm to this role,” added Jay Brown, VP sales and business development for Do it Best Corp. “He’s proven himself in his work with both our members and our field sales staff, and we are eager to see the positive impact he’ll make in his region and throughout the co-op.”
In his most recent role, Gumash served as retail performance manager. He also worked as a territory manager for western Pennsylvania and western New York. He has more than 25 years of experience in hardware retailing, especially in store development and expansion.
Ace Hardware kicks off J.D. Power Award tour
In celebration of seven straight years winning "Highest in Customer Satisfaction with Home Improvement Retail Stores" in the J.D. Power Home Improvement Retailer Satisfaction Study, Ace Hardware is kicking off its first-ever J.D. Power Award Neighborhood Tour across the country.
Ace’s J.D. Power trophies will be showcased and presented for photo opportunities at stores across the country during the 17-week tour, which will make stops at more than 100 stores in 24 states.
"We believe we are blessed to be in the business of serving others," said John Venhuizen, president and CEO, Ace Hardware Corporation. "Receiving this award from our customers seven years in a row is an absolute honor and makes us even more determined to provide our neighbors with amazing customer service and satisfaction."
Customers will also be privy to various in-store promotions and incentives during the tour.
"Our J.D. Power Award Neighborhood Tour gives us the opportunity to thank our customers," said Lou Manfredini, Ace Hardware store owner and Ace Hardware’s home expert.
Do it Best names new VP retail logistics
Fort Wayne, Ind.-based Do it Best Corp. announced that Tim Miller will replace John Snider as VP retail logistics.
The executive tranistion officially takes effect March 24, with Snider’s retirement date set for June 30.
Miller, currenlty VP marketing, is well versed in the co-op’s operations side. He joined Do it Best Corp. in 1993 in the information technology division, working with the company’s proprietary point-of-sale computer system, before transitioning to the marketing division as the retail programs manager. In 1999, he moved to the distribution side of the co-op as the company’s first retail logistics director. There he worked with VP John Snider to design and implement WMS, a computer-controlled proprietary warehouse management system that greatly enhanced operational efficiency throughout the co-op’s distribution network.
“Any transition like this certainly brings a mix of emotions,” said Do it Best CEO Bob Taylor. “While we are saddened to see a longtime and well-respected leader like John Snider retire, we are equally excited to have someone of Tim Miller’s caliber stepping in to fill this very important position.”
The co-op has begun a search to fill Miller’s vacated role in marketing.
Snider first started with the co-op in 1985 as the accounts payable supervisor, followed by a promotion to accounting manager in 1987. Then in 1990 he was named VP finance. Over the next decade, Snider’s knowledge of company operations and strong team leadership skills allowed him to transition to three other VP roles in marketing, information technology and retail logistics, a position he has held for the last 13 years.
As VP retail logistics, Miller will lead a team of 1,100 employees across eight distribution centers and its world headquarters as they serve the product needs of more than 3,800 independent hardware and home center retailers in the United States and around the world. Miller will be responsible for further enhancing their industry-leading operational efficiency throughout the distribution channel while maintaining their record of workplace safety, the company said.