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Customer service strategy: A free car

BY HBSDEALER Staff

Valley Forge, Pa.-based CertainTeed Roofing gave away a new car in the name of customer service, and through a promotion called "On the Road Again." 

“The ‘On the Road Again’ promotion is a way for us to show our appreciation to loyal customers like Jack Impriano,” said Jay Butch, director of contractor programs for CertainTeed Roofing.

Impriano Roofing and Siding sold its share of SureStart Plus warranties, which provide homeowners with the extended warranty coverage. As a result, it qualified for the contest that is giving away a new Ford Mustang GT, and nine 2011 Harley Davidson Sportsters. Impriano won the car.

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l.leochalohm says:
May-22-2012 10:02 am

This is a well written
This is a well written article on this subject. I have been looking at starting a new business and this is valuable information to help me in my decision. Thank you. http://www.bestbirthdaywishes.com/category/birthday-wishes/

r.rendommotion11 says:
May-19-2012 05:50 am

This was an excellent
This was an excellent article. It has some valuable content on this topic. Thank you for compiling it into an easy to read and well written post. Mike

D.Snider says:
May-17-2012 10:17 am

LifeSize has joined Radvision
LifeSize has joined Radvision in pitching to the market for simplified telepresence solutions for smaller installs – sector of equal interest to newcomers to the collaboration sector. The LifeSize offering is called the Unity Series, and includes the LifeSize Unity 50 and LifeSize Unity 500. Life Size Video Conferencing

p.poootfastlest says:
May-12-2012 10:01 am

I am researching this topic
I am researching this topic for use in a future business I am thinking about starting. Thank you for this information, it has been educational and helpful to me. Bentley dealership

f.keskin says:
Apr-12-2012 02:46 pm

Estetik cerrahi vücudun
Estetik cerrahi vücudun birçok bölgesinde gerçekleştirilebilir, örneğin yüz, göğüs ve karın. tamponsuz burun estetiği Günümüzde estetik ameliyat olmak utanılacak bir şey değildir. Aksine hem tıp alanında oluşan gelişmeler, hem de tüm dünyada insanların yaşam standartlarının yükselmesine bağlı olarak güzellik kavramının estetik cerrahi plastik cerrahi içinde bir yan daldır. plastik cerrahi , Estetik cerrahi vücut imajının daha güzel ve mükemmele ulaştırılmasını sağlamak için yapılan ameliyat ve girişimlerle uğraşır. Burada tıbbi bir problemden çok estetik problemler söz konusudur.

D.Snider says:
Mar-19-2012 04:59 am

fh
This is a great way to reward loyal customers. Sometimes it really pays to be a loyal customer. Congratulations to Jack on winning the car. http://www.trackcompare.co.uk/van-insurance

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Industry Dashboard for Feb. 20, 2012

BY HBSDEALER Staff

Across the monthly retail sales chart, the last three months of available data show strength compared with the previous year. Also on the Dashboard, gas prices crept upward.

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Stat Flash: Economic Perception remains a concern

BY HBSDEALER Staff

Consumer research from Port Washington, N.Y.-based NPD Group shows some positive movement in consumer sentiment in January, but concerns linger.

The January figure for the NPD U.S. Economic Perception Indicator rose to 40.0 on a scale of 0 — "very concerned" — to 100 — "very confident." The figure is an improvement upon 37.4 recorded in December, but it is below the year-ago figure of 41.4:

• January 2012: 40.0
• December 2011: 37.4
• January 2011: 41.4

"While a one-month uptick does not suggest a trend, it does seem to suggest that consumers are coming out of the holidays with a little more optimism than when they went in," according to NPD.

Younger consumers appear more confident than older consumers, according to the NPD’s analysis.

The NPD Group’s U.S. Economic Perception Indicator measures consumer beliefs about the current and near-term state of the U.S. economy.

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