CTI enters Atlanta market
Banking on the future of Atlanta’s housing market, HD Supply has opened a 20,000-square-foot warehouse to serve as the regional hub for Creative Touch Interiors (CTI), a division that caters to production builders. The Atlanta facility will serve the southeast market, the announcement said, encompassing Birmingham, Ala., and Macon, Ga.
In addition to entering the Atlanta market, CTI recently expanded into Texas and the Southwest and is evaluating future investments in the Pacific Northwest and Midwest regions. The company intends to establish a national footprint that will offer builders and their customers customized finish products, including flooring, cabinets, countertops and window coverings.
CTI operates more than 90 design centers and six countertop fabrication facilities. It is part of HD Supply, a wholesale distribution company that once belonged to Home Depot but was sold last year to a group of private investors.
Home Depot plans cuts to store-level HR staff
Home Depot unveiled plans on April 4 to cut approximately 970 human resources positions in an effort to reorganize store-level staffing.
The company said it plans to use cost-savings from the move to put more staff members on store floors.
In January, Home Depot announced layoffs of about 10 percent of the company’s employee base at its Atlanta headquarters, around 500 employees in all. Those reductions came from all sides of the company and also were intended to add funds for more employees on the floor at individual stores.
The cuts to HR staff are expected to be implemented effective May 1.
True Value recognizes ‘13 best hardware stores’
True Value recently recognized 13 True Value hardware stores as winners of its inaugural “Best Hardware Store in Town”’ nationwide program, which aims to recognize high-performing stores.
The Chicago-based co-op recognized one store from each of its retail regions as “consistently delivering a superior shopping experience; providing a knowledgeable and helpful staff; offering a well-stocked, clean store; and providing a local market-focused product selection.”
“Our vision is to help every True Value be the ‘best hardware store in town,’ and these 13 stores represent what it takes to exceed customer expectations,” said Lyle Heidemann, president and CEO of True Value.
Stores were self-nominated and went through a series of selection processes until regional managers narrowed down the top candidates. Mystery shoppers then visited each store to gain a customer’s perspective. Store evaluation criteria included physical appearance, product selection, competitive pricing, promotional activity and customer assistance.
The 13 winning retailers and their store locations are:
• Jerry D. Bryant, True Value Home Center, Oakhurst, Calif.
• Erik Burkman, Brandon True Value, Brandon, S.D.
• Paul Cain, Cain True Value Hardware, Carthage, Texas
• Donald Keller, K&K True Value Hardware, Bettendorf, Iowa
• Jeff Lobb, Cameron’s True Value Hardware, Oxford, Pa.
• Max Merrick, Horns True Value Hardware, Portales, N.M.
• Shelley Moeller, Harpeth True Value Hardware, Franklin, Tenn.
• Thomas A. Morrow, Arthur’s True Value Hardware, Orchard Park, N.Y.
• Warren E. Sawyer, Sawyer’s True Value, The Dalles, Ore.
• Joseph J. Scapin Jr., Lee Hardware True Value, Lee, Mass.
• Robert Schmidt, Gasser True Value, Maquoketa, Iowa
• Bob Swanson, Swanson Hardware Supply, Vineland, N.J.
• Jim Waters, Waters True Value, Salina, Kan.