CPG Building Products makes moves in Texas
Opelousas, Louisiana-based Gaiennie Lumber Company is amping up its distribution of CPG Building Products in Texas.
Gaiennie, which is already a major distributor of AZEK and TimberTech products in Louisiana, Mississippi, Arkansas, Tennessee and Southeast Texas, will push its network further into Eastern Texas markets like Dallas, Fort Worth, San Antonio and Austin. CPG is the parent company of AZEK and TimberTech.
"Gaiennie Lumber has been very successful in penetrating their markets with both of our brands and we are excited to have them expand further into eastern Texas," said Jason Grommon, president, CPG Building Products. "We are confident that Gaiennie can help us grow the AZEK and TimberTech brands in these additional Texas markets which are experiencing accelerated growth in the building sector."
"CPG Building Products continues to develop best-in-class distribution, providing our dealers with compelling product choices that enhance outdoor living," said Gaiennie Lumber Co. CEO Richard Gaiennie. "We are confident customers in Dallas, Ft. Worth, San Antonio, Austin and surrounding counties will embrace and benefit from the AZEK and TimberTech product lines."
Founded in 1937, Gaiennie Lumber is a third-generation lumber company stocking AZEK and TimberTech products in its Opelousas, La., and Stark, Miss., branches.
Abbeville, Alabama-based Great Southern Wood Preserving, Incorporated, will continue to distribute the full line of AZEK and TimberTech products to building supply stores throughout Texas.
"Our streamlined logistics and commitment to adding field reps with extensive CPG product experience demonstrates our capacity to service dealers in a timely manner and the ability to provide unparalleled sales support," says Jimmy Rane, president and CEO of Great Southern Wood.
Weyerhaeuser announces executive promotion
Weyerhaeuser Distribution has promoted David Helmers to the role of VP for the division.
Helmers has been with Weyerhaeuser for 20 years, most recently serving as director of sales and business development for Weyerhaeuser Distribution.
His other leadership roles at the company include sales and operations process leader, mill manager, and corporate safety and environmental leadership.
“With his broad experience and proven leadership across Weyerhaeuser and Weyerhaeuser Distribution, David has not only developed immense expertise and management skills, but also a passion for and knowledge of the supply channel that help us navigate its strengths and challenges,” said Adrian Blocker, senior VP Wood Products. “He is the ideal choice to lead the Distribution team as it continues its growth trajectory and maintains a proven track record of stellar service to our dealer customers around the country.”
Weyerhaeuser Distribution is in the midst of a general growth period, having expanded its sales team and having added new product lines over the past year.
True Value takes training on the road
Chicago-based True Value Co. brought its innovative in-store national training program to another 400 people last week.
Introduced at the co-op’s March Reunion in Dallas, the training program is described as an in-store, face-to-face, personal concise and carefully organized “chats.”
“Each of these chats or training segments focuses on a single top-priority customer service skill at a time,” said CEO John Hartmann in an interview with HBSDealer. “They get it in chunks focused on positive defining moments — for example, the greeting, the support for the purchase and checkout.”
The program was customized for True Value and the hardware store setting with the help of Achieve Global, a firm that specializes in leadership and training.
Part of the idea behind the training technique is to provide a solution for hardware stores that struggle to find the time to train the employees on the front lines.
“What’s really exciting is that it is not computer-based training; it’s not classroom training — all the co-ops have something like that,” Hartmann said. “This is actually tailored, and it’s flexible so the store owner or manager can deliver it right through a casual conversation in their store.”
In fact, Hartmann was one of 26 co-op leaders who underwent training and fanned out across the country for three days in June to bring the training concepts — along with the chats — to the retailers. About 400 people went through the training (including Hartmann’s classes in Grand Rapids and Lansing, Michigan).
Co-op leaders are planning another three-day journey for July, plus more dates in August to bring the training to the frontlines. True Value intends to reach 1,000 people before its Fall Reunion in August.
Hartmann didn’t go as far as to say that classroom and computer training were obsolete. But he did emphasize that retailers wanted something new in regard to engaging associates in the stores. “One of the things that helped us is we listened to our retailers,” he said. “Our retailers told us they wanted new and creative ways to deliver training in a concise and effective amount of time.”