HARDWARE STORES

Chemical confusion hits hardware stores

BY HBSDealer Staff

According to an article in the Daily Herald, stores in the Chicago suburbs are objecting to confusing rules governing the sale of chemical cleaners.

A law intended to govern the sale of industrial strength chemicals could be interpreted as applying to household cleaners, according to some. And the fine for violation is up to $1,500, the article reported. 

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R.Thomas says:
Feb-10-2012 06:36 am

The rules made are really
The rules made are really confusing. Many chemical cleaners get confuse over this rules and many cleaners are not working now. I think the Chicago government need to make clear this rule and aware cleaners with this rule that how it is beneficial for them.Quality kitchen cabinets

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Orchard Supply builds brand identity

BY Ken Clark

San Jose, Calif.-based Orchard Supply Co. CEO Mark Baker described the retailer’s efforts to keep the brand fresh while also honoring the company’s 80-plus-year history.

An emphasis on the in-store experience and local knowledge is key for the California chain, Baker explained during his presentation to the Presidents Council advisory board meeting during the International Builders’ Show here in Orlando, Fla.

"We’re not a small big box, but a really big small box," he said.

Orchard Supply’s 87 locations — all in California — range from 42,000 sq. ft. to 75,000 sq. ft., he said, carrying 45,000 SKUs.

The local-market concept, which fuels growth in the grocery sector at companies such as Whole Foods and Fresh & Easy, is a force in hardware retailing also, he said. And Orchard Supply believes it has an opportunity to grow with its access to capital combined with an ability to engage customers in local markets.

In 2012, Orchard expects to open three new stores and remodel six.

Asked about the possibility of expanding beyond California, Baker said such a move is a logical next step for the company, but he offered no time frame for doing so. Strong lawn and garden markets — Pacific Northwest and Las Vegas, for instance — are natural areas of expansion, he added.  "We see near term California is where we should be and continue to grow out," he said.

Five key priorities for Orchard Supply are:
• Project a consistent and compelling brand identity;
• Drive sales through merchandising and marketing initiatives;
• Improve operational efficiencies;
• Align resources and talent; and
• Strengthen the company’s financial position.

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Three Fountains Ace Hardware Named ‘Best Hardware Store’

BY HBSDealer Staff

Three Fountains Ace Hardware has been recognized as the “Best Hardware Store” by Lexington Life (S.C.) magazine’s “2012 Best of Lexington Life” reader poll.

“I credit our entire team for receiving this impressive award,” said Terry Reynolds, owner of Three Fountains Ace Hardware, in West Columbia, S.C. “Every day our employees come to work and get great joy out of providing excellent customer service to everyone who walks in the door. That, coupled with our vast product knowledge, has really cemented our place in the community as the go-to hardware store.”

The locally owned Three Fountains Ace Hardware has been operating for 20 years.

“We applaud Three Fountains Ace Hardware’s owners and staff for their commitment to excellent service in the community,” said Kane Calamari, VP retail operations and new business at Ace Hardware. “We have a dedication to helpful customer service throughout all of our stores, and Three Fountains is a strong example of this great service in action.”

In 2011, Three Fountains Ace Hardware was named the “Best Place to Buy Paint” in the Lexington area. 

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