HARDWARE STORES

Brazil Ace Hardware upgrades its enterprise

BY HBSDealer Staff

Brazil Ace Hardware selected the Epicor Eagle N Series retail business management solution

The Indiana retailer says it plans to take advantage of the system to streamline business processes and better serve customer needs.

“When we purchased the store, the former owner was using a software solution with very outdated technology—basically everything was input by hand,” said Steve Guernsey, owner and general manager, Brazil Ace Hardware. “We needed a more robust solution that could remove manual processes, help us address challenges in inventory control and promotions, and also partner with us as we evolve into a world-class retail business with the goal of expanding.”

Epicor is a provider of industry-specific enterprise software. Epicor Eagle N Series software is a fully-integrated retail business management system, with built-in best practices, designed for small to mid-sized businesses.

“The ability to create exciting product promotions for our customers that are also beneficial for our business is paramount,” said Guernsey. “Through the use of fine-tuned reporting in the Epicor Dynamic Promotions application, we should be able to have better control over our promotions and execute them more effectively. This in turn will improve our customer engagement at the point of sale, boost store traffic, get slow-moving inventory moving and, of course, increase purchases.”

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Marketing Magic: A very 1989 hardware store ad

BY HBSDEALER Staff

This television ad from 1989 showcases deals on motor oil that could have only been around 27 years ago.

But it also showcases Coast to Coast Hardware when it was well alive in its heyday — before it merged with ServiStar, which later merged with Cotter & Co.

These combined entities are today known as True Value Company.

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Westlake Ace makes a deal in Carolina

BY HBSDealer Staff

Westlake continues its expansions, this time all the way to Raleigh, North Carolina.

The Lenexa, Kansas-based hardware store chain and retail division of Ace Hardware Corp. agreed to acquire the two-store chain Ace Hardware of Raleigh, with locations at North Ridge Shopping Center (6196 Falls of Neuse Road) and Falls River Shopping Center (10930 Raven Ridge Road).

The move follows an agreement to buy Seagoville (Texas) Ace.

According to Westlake management and Ace Hardware of Raleigh owners Howie and Brug Jung, this will be a seamless transition of ownership, personnel in the two stores will remain the same, and operations will not be affected. It is anticipated that the purchase will be completed July 18.

Westlake operates 92 stores in Missouri, Kansas, Nebraska, Iowa, Oklahoma,Texas and New Mexico. The Raleigh acquisition introduces a new state into the Westlake fold.

Both Ace Hardware of Raleigh stores will continue to sell a wide range of traditional hardware products such as fasteners, tools, paint, plumbing and electrical supplies, as well as pet care, seasonal lawn and garden supplies, and BBQ products. Kevin Pavese, general manager of the North Ridge location, and Richard Leblond, general manager of the Falls River location, will continue in their roles.

Westlake will be officially welcomed to the community at the annual Ace Hardware of Raleigh Hot Dog Daze (August 5-6, 2016).

“Westlake is a growing and vibrant brand, and we are excited to become part of the Raleigh community,” said Tom Knox, CEO of Westlake. “Since 1976, Howie and Brug Jung have worked very hard to make Ace Hardware of Raleigh an integral part of their community. We look forward to continuing their fine tradition of outstanding customer service and community involvement.”

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