Bona launches Certified Craftsman Program
Hardwood floor care company Bona US has taken steps to become the industry standard-bearer in floor refinishing. Last week, the company announced the launch of its Bona Certified Craftsman training program and Bona Certified Craftsman Five Star Advantage seal.
The program is made up of hardwood flooring experts that have a track record of living up to Bona’s standards. Certified members will receive continuing education to sharpen their skills and stay up to date on best practices.
Meanwhile, the Five Star Advantage is a signal to homeowners that a floor professional meets five criteria established by Bona: quick, durable results, certified craftsmanship, clean, dust-free air, minimal disruption and lifetime support.
According to the company, a Bona Certified Craftsman can refinish floors at a rate of 700 square feet in three days, a promise that helps do away with some of the stigma surrounding floor maintenance.
"Many consumers perceive the process of refinishing or installing hardwood floors to be tedious, inconvenient and messy," said Chad Nordhagen, director of marketing. "We’ve known for years that doesn’t have to be the case."
Employers act to control prescription drug spending
A majority of U.S. employers (71%) spent 16% or more of their total health care budget on pharmacy benefits, according to a nationwide survey by Buck Consultants.
More than 250 organizations participated in the firm’s latest Prescription Drug Benefit Survey, representing a broad range of industries and more than 3.9 million covered individuals. The survey was fielded in the first quarter of 2013.
Ninety-nine percent of respondents provided active employees with prescription drug coverage, an increase from 96% in the firm’s previous survey, conducted in 2011.
Eighty-seven percent of respondents reported that affordable pharmacy benefits will have a major impact on containing health care costs over the long run. This indicates that employers believe that appropriate prescription drug use can substitute for more expensive medical services.
“Pharmacy benefit costs continue to increase and, on average, currently represent more than 15% of employers’ total health care costs,” said Paul Burns, a Buck Consultants principal, in a media release. “If not managed effectively, prescription drugs can represent a constant financial drain on company resources and undermine the return on investment of a plan sponsor’s entire health care benefits program.”
Negotiating with PBMs
The survey revealed an increase in the percentage of companies that contract third-party pharmacy benefit managers (PBMs) to process and pay prescription drug claims, signaling that many employers turn to PBMs for better drug prices.
According to the findings, 61% of employers now use PBMs compared with 57% in 2011 and 47% in 2009. The majority (68%) cited “pricing competitiveness” as an extremely important PBM service.
“With many medications having double-digit price increases and with the continued consolidation among PBMs, this is a buyer’s market for PBM pricing,” said Burns. “Employers should be aggressive in their negotiations. Any PBM contract that is 18 to 24 months old should be reviewed for pricing competitiveness as well as up-to-date contractual language.”
Contraceptive coverage options
Survey participants were divided over the Patient Protection and Affordable Care Act’s (PPACA) mandate to offer contraceptive products at no cost to plan participants. Their responses:
• 27% plan to cover only generic contraceptives and brands without a generic equivalent at $0 co-pay and cover others at the brand drug co-pay level.
• 25% plan to cover only generic contraceptives at $0 co-pay and cover others at the brand drug co-pay level unless deemed medically necessary.
• 25% plan to cover all prescription contraceptives at $0 co-pay.
While the majority of respondents cover immunizations under their medical benefit only, approximately 20 percent offer this coverage under both their medical and pharmacy benefit.
Managing specialty drugs
Specialty medications used to treat chronic catastrophic illnesses, such as multiple sclerosis and an array of cancers, typically are used by only 1% or less of covered employees, but they represent 20% or more of pharmacy plan costs. These drugs can cost upward of $75,000 per year per course of treatment.
Despite the high cost of specialty medications, more than 30% of respondents did not know the portion of overall drug spending attributed to them.
To manage specialty-drug costs, 67% of respondents have established utilization management programs, and 55% use step-therapy protocols, up from 45% and 34%, respectively, in the 2011 survey. This indicates that more plan sponsors recognize the need to manage these therapies whenever possible.
Step therapy requires patients to start treatment with a lower-cost drug, usually a generic, and move to brand-name or specialty drugs only if the medication at the previous step doesn’t work. Utilization management programs perform screenings — often as the claim is entered at the pharmacy — to ensure that prescribed drugs are appropriate, medically necessary and not likely to result in adverse medical consequences, including those caused by interactions between drugs or improper dosage.
Dropping retiree coverage
Only 48% of respondents offered prescription drug plans to retirees who are Medicare-eligible (generally, those over age 65), the survey found. Of these respondents, 55% intend to continue this benefit, down from 75% in 2011.
“Employers have options for controlling prescription drug costs for Medicare-eligible participants,” said Burns. “For example, since retiree drug subsidy payments are no longer tax-exempt and do not keep pace with rising drug costs, some employers are considering moving to an employer-group waiver plan to take advantage of additional subsidies” available under the PPACA.
Stephen Miller, CEBS, is an online editor/manager for SHRM.
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Home Depot drops Paula Deen
Home Depot joined a growing list of corporations severing ties with celebrity chef Paula Deen, who admitted using a racial slur in the past.
Deen’s branded items — the Paula Deen Signature Tools collection — were available through Homedepot.com’s kitchen and cookware section. The wide variety of products ranged from rolling pins to tea kettles. A spokesman for the Atlanta-based retailer said that the cookware products were on the company’s website, but that Home Depot had no sponsorships or partnerships with Paula Deen properties.
The company’s website described the collection this way: “The Paula Deen Signature Tools collection combines classic Southern style with tried and true kitchen pieces that have stood the test of time.”
Deen’s saga has become a media sensation since she revealed about a week ago that she used a racial slur. Walmart, the Food Network and Smithfield Foods also cut ties with the chef.