DISTRIBUTORS/CO-OPS

Ace names new VP of IT and CIO

BY HBSDEALER Staff

Ace Hardware Corporation hired Karen Fedyszyn as VP of information technology (IT) and chief information officer.

Reporting to Ace’s CFO, Fedyszyn will play an integral role in driving strategic technology and systems management for Ace to shape business functions and deliver significant return on investments, the co-op said.

“Karen is an accomplished global information technology leader who brings a wealth of systems management and experience from some of the most highly regulated industries,” said Bill Guzik, executive VP, chief financial officer and chief risk officer, Ace Hardware Corporation. “Karen is a proven leader in the field of information systems, directing teams of more than 1,000 and managing multi-billion dollar budgets.”

Fedyszyn, 45, spent the last 14 years as an executive leader at HSBC, the second largest bank in the world. She most recently served as senior vice president of IT for HSBC’s U.S. group (U.S. CIO level), after serving as executive vice president and global head of delivery (global CIO level) while living in Hong Kong. Fedyszyn also spent time in London as senior vice president and global head of data centers and chief technology officer. Prior to HSBC she spent six years with Monsanto after spending four years with IBM.

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Ace polishes up on nail color with OPI

BY HBSDEALER Staff

As the largest retailer-owned hardware cooperative in the industry, Ace Hardware knows plenty about paint. But it turns out it may also know a thing or two about nail color. In the first-ever collaboration of its kind, Ace Hardware has partnered with nail lacquer brand OPI to create an exclusive color palette by Clark+Kensington, Ace’s premium paint line.

The new color palette will launch this month in more than 3,200 Ace Hardware stores nationwide and offer consumers the opportunity to adopt their favorite nail lacquer colors as part of their home décor.

"We are thrilled to offer women a unique way to extend their personal style into their decorating style through paint color," said Mary Rice, president and GM of Ace Paint. "The OPI Color Palette by Clark+Kensington was curated to encourage consumers to bring fashion-forward colors into their homes through the hues they’ve grown to love in the nail salon." 

The OPI Color Palette by Clark+Kensington will launch with three collections made up of six OPI shades each, for a total of 18 new paint colors. Each of the OPI Color Palette by Clark+Kensington collections will also offer five coordinating Clark+Kensington colors, providing additional inspiration to homeowners.

"It was important for OPI to partner with Ace Hardware, a known industry expert in paint, to bring our iconic colors to life," said Suzi Weiss-Fischmann, OPI co-founder and EVP. "The paint colors in the OPI Color Palette by Clark+Kensington offer a refreshing alternative to the home décor category and we’re excited to give our fans the opportunity to experience their favorite OPI colors in a new way. Clark+Kensington is now fashion’s favorite paint!"

Clark+Kensington, a premium line of paint+primer in one, is available exclusively at Ace Hardware. Launched in 2011, the paint line was introduced with an original palette of 120 colors. Last month, Ace introduced a new Clark+Kensington color palette featuring designer-selected hues that cover the entire color spectrum, along with tools to help homeowners select colors. The Clark+Kensington paint line and OPI Color Palette will be showcased within the newly designed, boutique style Ace Paint Studio. 

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Venhuizen welcomes J.D. Power results

BY HBSDEALER Staff

The J.D. Power 2014 U.S. Home Improvement Retailer Store Satisfaction Study gave high marks to Oak Brook, Ill.-based Ace Hardware Corp.

J.D. Power’s ranking have Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores” for the eighth year in a row. Ace has captured this ranking ever since the organization began this study eight years ago. 

“We are honored and humbled to receive this recognition from our valued customers for the eighth year in a row,” said John Venhuizen, President and CEO, Ace Hardware Corporation. “I know the Ace team views these awards not with arrogance, but with a humbled determination to even better serve their communities.” 

The J.D. Power study is based on responses from more than 2,900 consumers who purchased home improvement products or services in the previous 12 months. Ace Hardware ranked highest among major retailers with an overall satisfaction index score of 791 on a 1,000-point scale. According to consumers, Ace performs particularly well in the staff and service category. 

The score is based on performance in five areas: merchandise, price, sales and promotions, staff and service, and store facility.

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