84 Lumber exec honored
Judy Dinelle, an 84 Lumber contractor sales representative in Asheville, N.C., has been named the National Association of Home Builders (NAHB) Professional Women in Building (PWB) Council “National Member of the Year.”
“Individual members who join our national council directly face some special challenges,” said national PWB chair Alicia Huey. “Without a local council, they are often the voice of women in the industry within their home-builder association. Judy has the respect and recognition to make that voice heard nationally.”
Dinelle earned the award for the tireless leadership she has demonstrated in her profession and local council and community. She is a member of the North Carolina State Home Builders Association, as well as the Asheville, Hendersonville and Haywood County, North Carolina Home Builders Associations.
Two home builders honored in J.D. Power survey
David Weekley Homes and Shea Homes were among the 50 companies named as the J.D. Power 2012 Customer Service Champions, based on customer feedback attesting to their service excellence. Brands that receive J.D. Power Customer Service Champion designation are among the top 5% of more than 800 evaluated brands in 20 industries, based on their performance in five key areas: people, presentation, price, process and product.
Among retailers, Amazon.com, Barnes & Noble, Bass Pro Shops and Kohl’s were honored. No home improvement companies were included on the list.
“Consumer expectations have heightened since the onset of the recession,” said Gina Pingitore, chief research officer at J.D. Power and Associates. “While value is important, consumers want more than simply the lowest price or a product that is just good enough. They expect a superior product that is delivered in a compelling presentation, through fast and easy-to-understand processes that are supported by responsive and concerned people. In addition, the price must be perceived as fair and competitive.”
At LP, an executive change at the top
Louisiana-Pacific Corp. has announced the appointment of Curt Stevens as its new CEO, effective May 4. He will replace Rick Frost, who is retiring after seven years as chief executive. Frost will remain with the company until May 31 to aid in the transition.
Stevens, age 59, joined LP in 1997 and has held senior management positions throughout his career at the company. He was appointed to the interim position of executive VP and chief operating officer in December 2011. Previously, he served as executive VP, administration and CFO from May 2002 to December 2011. From September 1997 to April 2002, Stevens served as VP, treasurer and CFO.
Before joining LP, Stevens spent 13 years in executive positions at Planar Systems, a leading manufacturer and supplier of flat panel displays. He is also a member of the board of directors of Quanex Building Products.
Headquartered in Nashville, Tenn., LP is a leading manufacturer of engineered wood building materials, including OSB, structural framing products and exterior siding for use in residential, industrial and light commercial construction.