May 4, 2012

Last year, the original 50 Home Channel News Hardware Store All-Star honorees established a high bar and a hard act to follow. But the 2012 crop rises to the challenge. This year’s Hardware Store All-Stars, one from each of the 50 U.S. states, have at least one thing in common: Ask them what makes them special and you can bet they’ll include “excellent customer service” in the answer. From there, every path to stardom is unique.

March 2, 2012

Titusville, Fla. — Running a hardware store isn’t rocket science. But for the team at Ace Hardware Titusville, rocket science is never too far removed from the business equation.

Within plain view of the store’s parking lot across the wide Indian River sits the Kennedy Space Center and the Space Shuttle launch pad. Space launches are part of the culture here, and the nation’s space exploration apparatus is part of the customer base for the store, which has sent merchandise into orbit at least once.