February 1, 2011

Banning the bulb

The following letter is a response to the article “California says goodbye to 100-watt bulb.” 

January 7, 2011

"Marvin’s has a very customer-friendly return policy. If you buy something from us, you have the ability to return/exchange, repair or return/refund as long as you have a Marvin’s receipt. Right now, we do not have strict timelines established around returns (i.e., 30 days, 90 days, etc). We do require vendors to support our return policy as their customer, the same way we support our customers. We stand behind what we sell, and expect our suppliers to do the same.