July 18, 2011


A price index of lumber and panels used in actual construction for July 15, 2011

July 5, 2011

A price index of lumber and panels used in actual construction for July 1, 2011

June 30, 2011

We’re going to start this in reverse, conclusion first. Value engineering hurts the dealer, the builder, the manufacturer and the industry. A little dramatic? I hope you’ll excuse me. After all, it’s Monday morning, and we have customers queued up asking how we can cut the price of their project. So we give them coffee, try to calm them down and explain that we won’t let them cut anything, for their sake, and really they should be adding.

June 7, 2011

Las Vegas — The retail panel discussion started with customer service and advanced to strategic planning. From there, it detoured at automatic doors — apparently still a novelty in rural Texas — and finished with a somewhat optimistic economic forecast. 

May 2, 2011

John Price said a fairly typical customer in his Price Hardware True Value store used to stop in for a PVC elbow or similar pipe fitting and be gone in about 10 minutes. Today, that customer is apt to grab a shopping cart, stroll through the aisles and purchase several items.

February 7, 2011

Listening to a company’s quarterly earnings conference can be the equivalent of watching a CEO read a PowerPoint presentation, followed by a group of analysts grilling him on EBIT margins, payout ratios and basis points. Or it can be like panning for gold, with nuggets surfacing about store openings and closings, new products launches, new accounts with retail customers or “terminated” relationships with former customers. Competitors even talk about each other — sometimes by name — with a little prompting from analysts.

October 3, 2010

Retailing can become a focus on price very easily. I remember attending a conference years...

September 25, 2008

Atlantic City – Around 40 True Value store owners from around the New York Metro...

April 13, 2008

In mid-March, True Value senior vp and chief merchandising officer Steve Mahurin was in his...