December 22, 2014

Times are tough, economically speaking. But that hasn't stopped the shrewdest of hardware stores from investing in their operations.

December 16, 2014

Crowdsourcing isn't just for Kickstarter -- even with a small and burgeoning stake in the home improvement market.

Hardware stores of All-Star caliber know how to survey their communities for feedback, play the social media channels and reflect their surroundings back at their customer bases through stylized exteriors.

December 1, 2014

Every community is a living organism -- and existing as an integral part of its body, there's almost always a hardware store of All-Star caliber.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores that are a reflection and outgrowth of their surroundings -- so much so that they often anticipate the needs of customers before being asked.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Minnesota, North Dakota and South Dakota.

November 25, 2014

For an All-Star, business is a moving target. That's why the best of them are continually growing, expanding and trying their hand at new markets and departments.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for their willingness to change and try new retail concepts -- as well as the classic traits of service, stock and old-fashioned know-how.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Wisconsin, Iowa and Missouri.

November 19, 2014

The propensity for novelty is a unifying trait among retailers of all stripes, but of particular interest to us here is the many ways in which hardware stores continue to surprise us.

HCN's fourth annual list of Hardware Store All-Stars recognizes these stores for their quirks and commitment to thinking outside the box, as well as other more traditional traits like service, inventory and community service.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Illinois, Indiana and Michigan.

November 12, 2014

The times they are a'changing, and the best of them have rolled with the punches and provided a model for the rest of the industry to follow.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for their ability to embrace modern technology, expand to meet growing demand and find ways to connect with younger consumers.

November 3, 2014

No store is an island, as they say. And many of this year's Hardware Store All-Stars earned their esteemed status with the support of their communities.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for their ability to serve their respective markets -- not to mention outstanding service, growth and innovation.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Florida, Georgia and Alabama.

October 24, 2014

You don't have to be a fourth-generation hardware store operator to earn a spot in the HCN All-Star list. But it certainly doesn't hurt.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for outstanding service, as well as growth, innovation and the values of the hardware industry.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Tennessee, North Carolina and South Carolina.

October 20, 2014

It takes a little more to be an "All Star" hardware store performer.

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for outstanding service, as well as growth, innovation and the values of the hardware industry.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Ohio, Kentucky and West Virginia.

October 14, 2014

It takes a little more to be an "All Star" hardware store performer. 

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for outstanding service, as well as growth, innovation and the values of the hardware industry.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Delaware, Maryland and Virginia.

October 7, 2014

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores for outstanding service, as well as growth, innovation and the values of the hardware industry.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with New York, New Jersey and Pennsylvania.

October 2, 2014

HCN's fourth annual list of Hardware Store All-Stars recognizes hardware stores -- one from each state -- that stand out for service, service and more service.

They also show growth, innovation and the values of the hardware industry.

HCN Daily will profile the honorees, moving across the map of the United States from East to West -- continuing this week with Massachusetts, Connecticut and Rhode Island.

May 23, 2014

A neighborhood fixture is shutting its doors in Cleveland, but not before donating its entire inventory to the Greater Cleveland Habitat for Humanity.

Rudy Rosales, the 74-year-old owner of Rudy's Hardware in Cleveland's Slavic Village, is making sure his retirement isn't wasted on the community at large.

April 18, 2014

 

In Canon City, Colo., Fontana True Value is carrying a new stamp of approval: “True Value Best Hardware Store in Town.”

Jim Fontana and Susan Palladino accepted the designation during a True Value Co. ceremony in Atlanta, during which 13 stores were honored.

In Canon City, Fontana True Value is known for empowering employees to make decisions, including returns and price matching. 

“Every day I get customer feedback about how friendly and helpful the employees are,” said Fontana. 

April 16, 2014

In an interview with the Contra Costa Times, third-generation California retailer Bill Wygal shared some of the keys to the success of his family business. A major ingredient: Family values.

Bill’s Ace has stores in the California cities of Concord, Martinez and Pleasant Hill, and has been in continuous operation since 1948.

Secrets to success, according to the article, include hiring the right people and retaining them -- not easy in the retail business. It’s also critical to maintain a culture of strong customer service.

December 16, 2013

HCN congratulates the 50 hardware store, home center and farm-and-ranch retailers who made the annual HCN Hardware Store All-Star list.

December 10, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Illinois, Indiana and Ohio.

December 2, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Tennessee, Kentucky and West Virginia.

November 25, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Florida, Alabama and Mississippi.

November 18, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with North Carolina, South Carolina and Georgia.

November 12, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Maryland, Delaware and Virginia.

November 4, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with New York, New Jersey and Pennsylvania.

October 28, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Massachusetts, Connecticut and Rhode Island.

October 22, 2013

HCN congratulates the 50 hardware store, home center and farm and ranch retailers who made the annual HCN Hardware Store All-Star list.

Now in its third year, HCN's annual list of high performers recognizes hardware stores -- one from each state -- that are outstanding in their field. The complete list and analysis can be found in the September issue of HCN. Meanwhile, HCN Daily will work its way across the country with mini profiles, continuing this week with Vermont, New Hampshire and Maine.