‘Store-to-door’ partners
Instacart, a leading online grocery platform in North America, and home improvement retail giant Lowe’s, announced a partnership to pilot same-day delivery in as fast as one hour.
“Customers,” said the two companies, “can now have approximately 20,000 Lowe’s items, including small home appliances, building supplies, light fixtures, garden and outdoor essentials, and more, delivered from the store to their door.”
“People across North America have shown they’re embracing the ‘do it yourself’ mentality, and demand for home improvement essentials on our platform grew by more than 50% in 2021 compared to 2020,” said Chris Rogers, vice president of retail at Instacart.
“Today, we’re proud to welcome Lowe’s to the Instacart marketplace, delivering essential items customers need to complete their projects without leaving their homes. We’re excited to help Lowe’s connect with consumers in a new way, and we look forward to growing our partnership over the coming months,” said Rogers.
Lowe’s said it is the first dedicated home improvement partner available on the Instacart marketplace, addressing a growing consumer need as both home improvement product purchases and demand for online delivery continue.
“Online is a key piece of our omnichannel strategy, and the combination of Lowe’s home improvement expertise and Instacart’s ability to help deliver right to your door within hours offers a new, convenient way to shop,” said Mike Shady, Lowe’s senior vice president of online.
“As we explore a suite of solutions to meet our customers’ same-day and next-day delivery needs, this partnership is enhancing the customer experience and providing the choices today’s customers demand,” said Shady.
Lowe’s same-day delivery via Instacart is initially available in Boston and Charlotte, said the firms, with plans to expand in the coming months.
San Francisco-based Instacart has partnered with more than 700 national, regional and local retailers, to deliver from more than 65,000 stores across more than 5,500 cities in North America.
Lowe’s Companies, Inc., based in Mooresville, N.C., and its related businesses, operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates.
