Steve Taylor

Articles by this author:

  • Thu May 31 2012

    Some companies are adding employee and customer comments to their performance appraisal process using Facebook-type systems.

    The general term for this is “crowdsourcing.” Dawn MacKay, vice president of Halogen Software in Ottawa, Ontario, defined the approach as “taking full advantage of feedback and input, both solicited and unsolicited, from as many sources as possible, to inform the assessment of an employee’s performance.”

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